WASHINGTON, Nov. 14, 2017 /PRNewswire-USNewswire/ -- https://cpsc.gov/Recalls/2018/Smart-Balance-Wheel-SelfBalancing-ScootersHoverboards-Recalled-by-Salvage-World-Due-to-Explosion-and-Fire-Hazards
Name of Product: Self-balancing scooters/hoverboards
Hazard: The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of smoking, catching fire and/or exploding.
Consumers should immediately stop using these recalled scooters/hoverboards and contact Salvage World for instructions on returning their hoverboard for a store credit.
Salvage World toll-free at 888-726-9603 from 10 a.m. 6 p.m. CT Monday through Friday or online at www.salvageworldllc.com and click on Recall Notice for more information.
Units: About 700
This recall involves Smart Balance Wheel self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The hoverboard were sold in black, white, red, or blue.
Incidents/Injuries: The firm has received one report of a battery pack catching fire and/or exploding in Mississippi in 2017 resulting in property damage. No injuries have been reported.
Sold Exclusively At: Salvage World stores in Hattiesburg, Mississippi from August 2016 through March 2017 for about $150.
Importer: Salvage World, of Hattiesburg, Miss.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Please use the phone numbers below for all media requests.
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SOURCE U.S. Consumer Product Safety Commission