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Stefanini Announces New Support Services for SAP


News provided by

Stefanini

May 15, 2012, 10:04 ET

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SOUTHFIELD, Mich., May 15, 2012 /PRNewswire/ -- Stefanini (www.stefanini.com/en) – a global provider of onshore and nearshore IT consulting, integration and development, and outsourcing services, today announced that it has expanded its Application Services portfolio by adding SAP Application Management Services (AMS+). 

Stefanini is promoting its SAP solutions at the SAPPHIRE NOW + ASUG Annual Conference, May 14-16, at the Orange County Convention Center, Orlando, Florida.

Application Management Services provide comprehensive support for customers' SAP deployments.  Stefanini AMS+ Services include:

  • SAP Application Help Desk – levels 1, 2, 3
  • Application monitoring and performance management
  • Ongoing SAP maintenance services

The new support services complement Stefanini's existing SAP offerings.  The SAP service portfolio includes support for launches, optimizations, enhancements and performance tuning for existing deployments.  SAP consulting includes current assessments and business process improvement recommendations leveraging the company's RUN SAP certification.

"Since 1987, we have been providing offshore, onshore and nearshore IT services, specializing in application development outsourcing," said Antonio Moreira, CEO, Stefanini North America. "With our new AMS+ services, we are able to offer our SAP clients a broader portfolio of support services, which leverage our extensive experience developing, implementing and supporting SAP deployments."

These solutions from Stefanini will focus on customers that are looking to improve performance and increase return on their SAP investment.

About Stefanini
Stefanini is a global IT services company with over 16,000 employees across 71 offices in 28 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.

With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.

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