MIAMI, April 8, 2013 /PRNewswire/ -- Susan M. Osbeck, an executive with significant utility and industry experience, joins Acceller, Inc., to serve as the new Director of Utility Business Development. In addition to growing Acceller's utility marketing efforts, Osbeck will help utilities optimize Acceller's technology platform in a way that works for them, all while improving customer experience. In her role, she will also be responsible for increasing Acceller's utility partners' alternative revenue streams by adding innovative products and services to their product portfolio.
"We are excited to have Susan join the Acceller team," said Tim Gwin, Vice President of Client Services. "Susan brings a great combination of skills and experience that will enhance our utility partnership programs."
Osbeck will manage Acceller's relationships with major utility partners, and the top players in the digital home services industry, including Comcast, AT&T, Verizon, Time Warner Cable and Dish Network. Acceller's utility partnership program develops cost centers into profit centers. Utilities that partner with Acceller expose their customers to relevant products and messaging, as well as build on-going rapport and assist consumer education efforts.
"For a long time, I have wanted to give my utility partners a flexible platform that exposes their customers to services they really do benefit from," said Osbeck. "Something flexible that helps them create an innovative customer experience, add new revenue, and makes their customers feel better about interacting with their utility."
Osbeck also says she is looking forward to helping quickly implement Acceller's solution without added pain or expense for utilities. "Working with a great group of people, where speed-to-trust is high, gives me confidence each day that we at Acceller have the custom solutions that truly add value," Osbeck said.
Prior to joining Acceller Osbeck has held a variety of positions at HomeServe USA, Allconnect, Inc., and Consumers Energy, where she developed and managed large national utility partnerships.
Acceller is a technology and marketing partner focused on enabling consumers to live the connected life. We join forces with the nation's leading digital service providers to enrich their marketing and distribution channels. Using our technology and marketing insight, channel partners are able to enhance their value to consumers and drive incremental revenue. Our agile business model and deep relationships within the digital service industry, enables the education and empowerment of consumers through our comparison shopping and content site, Digital Landing. For more information, please visit: www.acceller.com, follow us on Twitter @AccellerHQ and Facebook.