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Syncron nombra un nuevo director de productos y tecnología para impulsar la innovación y el crecimiento
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Syncron

Dec 18, 2023, 08:27 ET

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Sean O'Neill se une al equipo de liderazgo visionario de Syncron para supervisar la dirección estratégica, el desarrollo y la ejecución de las iniciativas de productos y tecnología de la organización.

ESTOCOLMO, 18 de diciembre de 2023 /PRNewswire/ -- Syncron, un líder mundial en soluciones inteligentes de gestión del ciclo de vida de los servicios que permiten a los principales fabricantes y distribuidores capitalizar la nueva economía de servicios del mundo, anunció hoy el nombramiento de Sean O'Neill como director de productos y tecnología, con efecto inmediato.

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Sean O'Neill, Chief Product and Technology Officer, Syncron
Sean O'Neill, Chief Product and Technology Officer, Syncron

Como CPTO, la misión de O'Neill es unificar todas las soluciones Syncron como un conjunto completamente integrado de capacidades para que los OEM gestionen sus negocios de servicios relacionados con equipos de una manera totalmente conectada, mejorando los niveles de servicio al cliente final más allá de las mejores soluciones individuales.

O'Neill aporta más de 25 años de experiencia en la intersección de las necesidades del cliente, la tecnología y el impacto empresarial. Antes de unirse a Syncron, O'Neill fue director de productos en GfK, donde jugó un papel decisivo en el lanzamiento de su plataforma de inteligencia basada en IA. También ha trabajado en Amazon, Tesco y varias nuevas empresas tecnológicas, generando un importante valor empresarial en los sectores de tecnología, consumo y venta minorista a nivel global. Con un historial comprobado de entrega y una mentalidad empresarial integral, a O'Neill le apasiona liderar con una cultura de integridad, acción, honestidad intelectual y responsabilidad.

"Ser testigo del éxito fenomenal que Syncron ha logrado hasta ahora y reconocer el enorme potencial de crecimiento sustancial en los próximos años es realmente inspirador", afirmó O'Neill. "Es un honor para mí embarcarme en este viaje, sirviendo a nuestros valiosos clientes, colaborando con nuestro excepcional equipo y contribuyendo a nuestro objetivo de hacer del mundo un lugar con mejores servicios."

La visión inquebrantable de Syncron es estar a la vanguardia de la innovación tecnológica, impulsando el crecimiento y la expansión en el panorama en constante evolución de los procesos de servicio y ventas del mercado de posventa. Con un historial impresionante en el fomento de la innovación, O'Neill está preparado para desempeñar un papel fundamental en el rumbo de Syncron hacia un crecimiento sin precedentes, solidificando su posición como líder en soluciones de gestión de servicios posventa. La visión estratégica de O'Neill y su compromiso de ampliar los límites de la tecnología se alinean perfectamente con la visión del equipo de liderazgo de un futuro definido por el avance y la expansión continuos.

"Sean aporta una gran experiencia en empresas que capitalizan datos y conocimientos de datos que fortalecerán la capacidad de Syncron para ayudar a los OEM a comprender y monetizar el análisis de datos impulsado por IA, ML y lagos de datos. Su experiencia complementa perfectamente nuestra visión de innovación y crecimiento", dijo el Dr. Friedrich Neumeyer, consejero delegado de Syncron. "Con su incorporación al equipo de liderazgo, nuestro objetivo es elevar nuestras iniciativas estratégicas e impulsar a Syncron a nuevas alturas."

Acerca de Syncron 
Syncron ayuda a los fabricantes y distribuidores a capitalizar la nueva economía de servicios optimizando la rentabilidad del mercado de posventa, aumentando la fidelidad de los clientes y permitiendo la transición a la servitización. Syncron alinea todos los servicios posventa con su plataforma en la nube Connected Service Experience (CSX), lo que ayuda a las empresas a diferenciarse a través de experiencias posventa excepcionales y, al mismo tiempo, impulsa un crecimiento significativo de los ingresos. Las principales marcas del mundo confían en Syncron, lo que lo convierte en el mayor líder mundial de propiedad privada en soluciones SaaS de gestión inteligente del ciclo de vida de los servicios. Para más información, visite syncron.com.

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