Teavana Recalls Glass Tea Tumblers Due To Laceration and Burn Hazards

WASHINGTON, May 30, 2013 /PRNewswire-USNewswire/ -- Consumers should stop using this product, which is being recalled voluntarily, unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

(Logo: http://photos.prnewswire.com/prnh/20030904/USCSCLOGO)

Recall Summary

Name of product: Teavana Glass Tea Tumblers

Hazard:  The glass tea tumblers can break or shatter unexpectedly, posing laceration and burn hazards.

Remedy:  Consumers should immediately stop using the glass tea tumblers and return them to a Teavana store location (except for three stores; Columbia Mall, Columbia, Maryland; Dallas Fort Worth Airport, Arlington, Texas; or Galleria Mall, Fort Lauderdale, Florida) for a free replacement metallic tea tumbler and a complimentary 2 oz. package of Opus Rouge Rooibos Tea. Consumers returning tumblers or glasses sold as part of sets will receive a replacement tumbler and package of tea for each tumbler or glass in that set. Consumers may also mail the tumblers or glasses to Teavana by calling the company and requesting a pre-paid mailer that will be sent at no cost to the consumer for returning the recalled tumblers or glasses. A free replacement metallic tumbler plus the complimentary tea will be sent at no charge upon receipt of the returned tumblers or glasses.

Consumer Contact:  Teavana toll-free at (877) 261-1509 from 8 a.m. to 5 p.m. Monday through Friday (or other times to leave a message), or visit the firm's website at www.Teavana.com, and click on "Glass Tumbler Recall" for more information.

Photos are available at:  http://www.cpsc.gov/en/Recalls/2013/Teavana-Recalls-Glass-Tea-Tumblers/

Recall Details

Units: About 445,000 in the U.S, and 24,850 in Canada

Description: The glass tea tumblers are double-walled beverage glasses. Most models have removable stainless steel tea infuser baskets, removable lids, and ornamental etchings on the inner wall. The tumblers were packaged in color-coordinated cylindrical packages with the SKU number and UPC code found on a sticker on the bottom of the package. Some of the models with a lid were sold as part of a tea gift set. Only one model was sold without a lid or tea infuser basket and was sold in a set of four glasses. The products come in the following model names, SKU/product codes and UPC codes:

Incidents/Injuries: Teavana has received approximately 302 reports of the glass breaking or shattering, including six reports of lacerations and burns when the tumblers broke during use.
Injuries include cut fingers and legs and burned toes.

Remedy:  Consumers should immediately stop using the glass tea tumblers and return them to a Teavana store location (except for three stores; Columbia Mall, Columbia, Maryland; Dallas Fort Worth Airport, Arlington, Texas; or Galleria Mall, Fort Lauderdale, Florida) for a free replacement metallic tea tumbler and a complimentary 2 oz. package of Opus Rouge Rooibos Tea. Consumers returning tumblers or glasses sold as part of sets will receive a replacement tumbler and package of tea for each tumbler or glass in that set. Consumers may also mail the tumblers or glasses to Teavana by calling the company and requesting a pre-paid mailer that will be sent at no cost to the consumer for returning the recalled tumblers or glasses. A free replacement metallic tumbler plus the complimentary tea will be sent at no charge upon receipt of the returned tumblers or glasses.

Sold exclusively at: Teavana stores and online at Teavana.com from August 2007 through May 2013 for about $15 to $33 for the individual tumblers, for about $40 for the Flourish Iced Tea Glasses Sets, and for about $80 to $100 for the Imperial Blooming Collection Tea Sets.

Importer: Teavana Corporation, of Atlanta, GA

Manufacturers: Shaanxi Cathay Import and Export Corporation, Anhui Fuguang Industrial Co., Ltd., and Hong Tai Yang Glass Product Co., of China

Manufactured in: China

Note: The Health Canada press release can be found here: http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2013/33781r-eng.php

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.

Media Contact

Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

SOURCE U.S. Consumer Product Safety Commission