TeleHealth Services and Beloit Memorial Hospital Collaborate to Transform the Patient Care Experience

BELOIT, Wis. and RALEIGH, N.C., March 9, 2011 /PRNewswire/ -- TeleHealth Services, the nation's leading provider of healthcare grade televisions and interactive patient education solutions, today announced an extended partnership with Beloit Health System. Building upon a service relationship that TeleHealth acquired in their acquisition of SVI, Beloit has chosen TeleHealth Services as their interactive patient education and entertainment partner in the hospital's "Experience the Difference" patient care initiative.

In an effort to enhance Beloit's patient-centered approach and provide the highest quality of clinical care, the hospital began their "Experience the Difference" campaign. Two primary focuses of this initiative are increasing patient satisfaction, and expanding the capabilities of their caregivers through the use of integrated healthcare technology. TeleHealth Services' interactive education solution can help Beloit achieve these goals.

"The TIGR V7 interactive patient education system is a full turnkey solution that has already made a large impact on enhancing the patient experience, as well as streamlining our clinical workflows. With TIGR V7, patients can use the system to control the room environment, order food or gift shop items, utilize online applications, or learn about their disease and treatment options from information we have entered into the EMR. The on-demand education at the bedside makes the patient and their families active participants in the recovery process," stated Judy Cramer, Director of Education at Beloit Health System. "The clinical technology integration into our ADT and EMR systems provides our staff the ability to completely automate several workflows. With this task removed from their daily workload, our clinicians can focus on the quality of care they are providing, resulting in increased staff satisfaction."  

The TIGR system will provide on-demand access to patient education material via condition-specific care plans. The new V7 software automates the education through interfacing with the EMR. The latest version of TIGR was created to work with health information exchange technology. The added functionality allows hospitals to design a consistent care program based on individual needs and the circumstances surrounding each patient. Ultimately, the interactive education solution provides benefits to the host hospital in streamlined workflows, improved focus on clinical tasks, increased revenues and lower patient churn rates. The patient will be more informed about their condition and how to care for it which may leave them feeling more satisfied and comfortable with their hospital experience.  It also aids hospitals in meeting facility compliance and accreditation requirements.

"We are excited to be partnering with Beloit Health System on their patient and staff satisfaction campaign. As hospitals seek more efficient ways of accessing and managing clinical information, they are increasingly relying on their technology partners to integrate their solutions amongst several current hospital technologies," said Richard Bootes, vice president of development and inventor of the TIGR interactive patient education system. "With TIGR V7, clinical staff are able to review comprehension testing results, education reports and patient satisfaction reports on the actual patient file, which not only provides them with added flexibility but also enables them to respond more quickly to patient needs. TeleHealth is proud to demonstrate the benefits of integrating unique healthcare technology solutions that support our customers' emphasis on enhanced patient and employee satisfaction."

About Beloit Health System

On January 1, 2010, Beloit Clinic and Beloit Memorial Hospital integrated to become Beloit Health System with over 1,400 employees at 10 locations. Beloit Health System serves the medical needs of the southern Wisconsin and northern Illinois area with comprehensive health services including the state's newest Emergency Room, a 105 bed hospital, assisted living, outpatient services and more.

About TeleHealth Services:

With more than 2,500 healthcare clients across the country, TeleHealth Services is the nation's leading provider of integrated technology and communications solutions for the healthcare market. Combining 50+ years of healthcare expertise and partnerships with industry leading manufacturers, TeleHealth Services is uniquely positioned to offer a full suite of hospital technology solutions that includes:

• Interactive patient and staff education platforms
• Healthcare grade televisions and accessories
• Patient protection and security systems
• Bedside patient entertainment solutions
• The latest educational and entertainment content
• Custom designed communication systems
• Comprehensive design, implementation, and service packages
• Flexible financing solutions

Headquartered in Raleigh, North Carolina, TeleHealth Services is a division of Telerent Leasing Corporation, which was founded in 1957. Telerent is a wholly-owned subsidiary of ITOCHU International, Inc., a U.S. company based in New York City and Global 500 Corporation.  For more information on TeleHealth, call 800-733-8610, or visit at http://www.telehealth.com.

SOURCE TeleHealth Services