TORONTO, June 23 /PRNewswire/ -- Teleperformance, the world's leading provider of outsourced CRM and contact center services today announced the addition of Erifili Morfidis, Chief Business Officer at Teleperformance, to Nearshore America's inaugural list of the Top 50 Executives in Nearshore Outsourcing for 2010.
"The Power 50" includes representatives from 16 countries and includes chief executives, company founders, senior directors, government and trade promotion officials, advisors and researchers. Countries represented include Argentina, Brazil, Chile, Colombia, Mexico, Costa Rica, Dominican Republic, Honduras, Guatemala, the United States, Nicaragua, Cuba, Barbados and Jamaica.
The editors of Nearshore Americas took into account various criteria while selecting the members of this list, including a personal impact on the growth and visibility of outsourcing in the Americas; a record of achievement within a candidate's own organization and; a dedication to raising the professional standards and performance quality within their organization. The 50 members of this inaugural list also possess a willingness to put industry over self in key areas like corporate social responsibility, participation in local or regional trade promotion and educational programs and a willingness to step into the spotlight as a thought-leader through live events and media engagement.
"I'm honored to be on this prestigious list," said Morfidis. "The results Teleperformance has achieved in the Americas have consistently exceeded our clients' expectations. I'm proud to be part of Teleperformance and look forward to contributing to the company's continued growth and success."
"We salute Erifili on being named a member of such a distinguished list of leaders and we're certain that she will continue to be instrumental to our growth in the Americas," said Dominic Dato, executive chairman of Teleperformance USA. "Erifili and all of Teleperformance remain committed to taking the customer experience to new levels and advancing the nearshore efforts in the region."
"Erifili is a major force in the contact center industry in the Americas," said Brent Welch, CEO of Teleperformance USA. "We are proud of her achievements and grateful for her unwavering commitment to Teleperformance clients and their customers."
Teleperformance (NYSE Euronext Paris: FR 0000051807), the world's leading provider of outsourced CRM and contact center services, has been serving companies around the world by developing and managing customer acquisition, customer care, technical support and debt collection programs on their behalf. In 2009, the Teleperformance Group achieved euro 1.848 billion revenues (US$2.6 billion – average exchange rate at December 31, 2009: euro 1 = US$1.39). The Group operates about 83,000 computerized workstations, with more than 100,000 employees (Full-Time Equivalents) across 270 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. www.teleperformance.com