PHOENIX, Dec. 12, 2012 /PRNewswire/ -- Telesphere, a leading provider of cloud-based unified-communications-as-a-service (UCaaS), today announced that its Zeus OSS/BSS platform has been named a winner in INTERNET TELEPHONY magazine's 2012 BSS/OSS Excellence Awards by TMC, which recognizes companies whose business and operational support systems have contributed to the success of their clients' businesses.
Zeus is Telesphere's proprietary Provisioning and Service Management system custom designed and developed to service the rapidly expanding Hosted PBX and UCaaS industry. It significantly advances the state-of-the-art in the area of Service Delivery and Provisioning by allowing personnel to manage work flow, establish schedules, perform flow-through provisioning and attain up-to-the-minute status reports in all areas including: Project Status; Billing; Service Configurations; Service Tickets and Service Needs; Site Operations and Management, including a consolidated view of locations; and Inventory Management. Easy-to-read dashboards can be custom configured to provide accurate and real-time views, enabling managers and agents to better control and track ongoing operations, communications, sales and service throughout all areas of establishing and operating a company's UCaaS services.
The editors of INTERNET TELEPHONY selected the winners from companies that have created exceptional systems for supporting internal network operations or customer support solutions.
"The BSS/OSS Excellence Awards provide recognition for contribution to the growth of and innovation displayed in an increasingly complex and vital market," said Erik Linask, Editorial Director of INTERNET TELEPHONY. "Only the companies who presented the best and most compelling solutions were granted a 2012 BSS/OSS Excellence Award. Congratulations to our winners and I look forward to future excellence from all."
"We are pleased to honor the companies that have made significant advancements in BSS and OSS with a 2012 BSS/OSS Excellence Award," stated Rich Tehrani, CEO, TMC.
Winners of the Fourth Annual BSS/OSS Excellence Awards are published in the December 2012 issue of INTERNET TELEPHONY magazine, www.itmag.com.
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.
TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and CloudComputing. TMCnet is read by as many as 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the world's leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; SuperWi-Fi, CVx; AstriCon; StartupCamp; MSPWorld and more. Visit TMC Events for a complete listing and further information.
Telesphere, based in Phoenix, Ariz., is a leading, privately-held provider of UCaaS offerings nationwide. It offers carrier-grade performance and support for wireline and mobile devices to businesses over its private IP MPLS network; one of the largest in the nation. Telesphere's cloud-based services allow businesses of any size to enjoy all the latest voice, video, data, messaging and collaboration features of large enterprise systems without the costly investment of on-site equipment.