FALLS CHURCH, Va., Oct. 26, 2016 /PRNewswire/ -- CSRA Inc. (NYSE: CSRA) received the Enterprise Service Operations Center (ESOC) task order award from the Defense Intelligence Agency (DIA) under the Enhanced Solutions for the Information Technology Enterprise contract. The award is valued at $166.9 million and has a one-year base period and four and a half option years.
As part of the program, CSRA will manage the ESOC – which consists of self-help knowledge portals, remote service desk resolution support and in-field customer engagement support – for the Department of Defense Intelligence Information Systems global customers. CSRA will also consolidate and standardize remote and in-field customer support at the enterprise level.
"DIA's critically important mission to produce, analyze and disseminate military intelligence information means that they require a dependable IT support system and efficient service," said Leigh Palmer, CSRA executive vice president, Intelligence Group. "Leveraging more than 50 years of enterprise IT experience, and an outstanding team with significant know-how, we will serve as the first point of contact to resolve technical issues quickly and effectively and empower our customers to seek solutions via self-help knowledge portals."
The work under the contract will be performed at various CSRA and government locations worldwide, including the company's new Integrated Technology Center (ITC) in Bossier City, Louisiana. The ITC is a 96,000 square foot, state-of-the-art IT delivery center with the capability to extend across various projects. The ITC is anticipated to open in fall 2016.
About CSRA Inc.
Every day CSRA (NYSE: CSRA) makes a difference in how the government serves our country and our citizens. We deliver a broad range of innovative, cloud-enabled, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their applications, infrastructure, and assets and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens. Our 18,000 employees understand that success is a matter of perseverance, courage, adaptability and experience. CSRA is headquartered in Falls Church, Virginia. To learn more about CSRA, visit www.csra.com.
All statements in this press release and in all future press releases that do not directly and exclusively relate to historical facts constitute "forward-looking statements" within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements represent CSRA's intentions, plans, expectations and beliefs, including statements about network and asset protection and improving mission-critical functions. The forward-looking statements are subject to risks, uncertainties and other factors, many of which are outside the control of CSRA. These factors could cause actual results to differ materially from forward-looking statements. For a written description of these factors, see the sections titled "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in CSRA's most recent Annual Report on Form 10-K and any updating information in subsequent SEC filings. CSRA disclaims any intention or obligation to update these forward-looking statements whether as a result of subsequent event or otherwise, except as required by law.
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SOURCE CSRA Inc.