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The Dolphin Company presenta 'Dolphin Cares' su nuevo programa integral de protocolos y estrategia de comunicación

Los ejes estratégicos de 'DOLPHIN CARES' están dirigidos a sus huéspedes, asociados y socios comerciales, así como a las comunidades en donde opera y al bienestar animal

Los nuevos protocolos de THE DOLPHIN COMPANY se aplican desde el inicio de la experiencia de sus programas y en todas sus instalaciones, a nivel mundial


News provided by

The Dolphin Company

Jun 26, 2020, 17:34 ET

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CANCÚN, México, 26 de junio de 2020 /PRNewswire/ -- The Dolphin Company, el operador de parques más grande en Latinoamérica, con 25 años de experiencia y más de 12 millones de huéspedes atendidos, dio a conocer su nuevo plan integral de protocolos y estrategia de comunicación: 'Dolphin Cares' el cual, como su nombre lo indica, promueve el cuidado y atención en todos los temas de operación, seguridad y salud ante la prevención del COVID-19.

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The Dolphin Company implementa este programa integral, elaborado por expertos en temas de seguridad, higiene y comunicación, en cumplimiento a las recomendaciones de las autoridades y organismos oficiales de salud, a nivel local y federal, así como de la Organización Mundial de la Salud (OMS). 

"The Dolphin Company siempre ha contado con estrictas medidas de seguridad e higiene en todas sus instalaciones y, en esta ocasión, integramos nuevos protocolos sanitarios ante el COVID-19, enmarcados en nuestro programa integral 'Dolphin Cares', el cual está enfocado en la prevención, protección y comunicación con nuestros clientes, asociados, aliados comerciales y comunidad de cada una de las ciudades en las que operamos. Por supuesto, nuestro programa también incluye a todas las especies animales que forman parte de nuestra gran familia", comentó Eduardo Albor, CEO de The Dolphin Company.

Cabe señalar que instituciones y organismos internacionales como la Alliance of Marine Mammal Parks and Aquariums, la Association of Zoos and Aquariums (AZA), la American Humane Association, la International Marine Animal Trainers' Association (IMATA) y la International Association of Amusement Parks and Attractions (IAAPA), han certificado, a través de los años, que The Dolphin Company cumple con los más altos estándares de sanidad, seguridad y bienestar animal.

Adicionalmente y como reconocimiento a las medidas implementadas con motivo de la pandemia que vive el mundo, The Dolphin Company recibió el importante distintivo "Safe Travels" que otorga el World Tourism and Travel Counsil (WTTC).

El programa 'Dolphin Cares' incluye un completo plan de acciones. Además de los protocolos de higiene de ley, destacan los siguientes:

  • Bufets asistidos por el staff de alimentos y bebidas
  • Videos con información sobre los protocolos que apoyan los mensajes de destinos seguros
  • Infografías con recomendaciones de cuidados
  • Boletines y comunicados especiales con información relacionada a acciones de Dolphin Cares
  • Estrategias que fortalecen los destinos y apoyan la economía local
  • Paquetes y promociones para la reactivación de la actividad turística
  • Continuidad a los programas de cuidado y bienestar de las especies bajo su cuidado
  • Continuidad a los programas que promueven la conexión entre las personas y los mamíferos marinos
  • Reforzamiento del mensaje "Amamos lo que conocemos y protegemos lo que amamos"

Los 31 parques y hábitats que conforman la familia The Dolphin Company alrededor del mundo, aplicarán las medidas establecidas en el programa integral 'Dolphin Cares' conforme se reaperturen. En este sentido, todo el equipo de profesionales que labora para el corporativo, ya se encuentra capacitado para implementar las acciones necesarias y las instalaciones ya están listas para el reinicio de operaciones, de acuerdo al calendario de reaperturas establecido, considerando las circunstancias de cada destino en los que se opera.

A este respecto se informa que, los tres parques de Estados Unidos ya se encuentran operando y los tres parques en Europa estarán abiertos para este fin de semana. Los hábitats de México comenzarán a operar, paulatinamente, a partir de la tercera semana de junio.

Mayores informes: 
Departamento de Relaciones Públicas
The Dolphin Company
Cel. (998) 149-9735
Email: [email protected]

Acerca de The Dolphin Company:
Por más de 25 años, The Dolphin Company ha contribuido al estudio y conservación de los mamíferos marinos, creando vínculos de amor y respeto a través de la mejor experiencia de interacción con estas especies. Millones de personas han visitado los 31 parques y hábitats que conforman actualmente el mundo de The Dolphin Company, en México, el Caribe, Estados Unidos de América, Argentina e Italia.

Foto - https://mma.prnewswire.com/media/1196796/The_Dolphin_Company.jpg

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