The Events Industry Has a Feedback Problem. Survey Loop and Momentus Technologies Just Fixed It.

New integration gives thousands of venues a more complete view of the event experience by connecting operational performance with attendee sentiment.

COTTLEVILLE, Mo., Sept. 2, 2026 /PRNewswire/ -- Venue operators have more operational data than ever, but understanding how it translates into the planner and attendee experience can still be difficult.

Today, Survey Loop, an AI-powered experience intelligence platform for live events, announced a partnership with Momentus Technologies, a leading venue and event management platform, bringing real-time experience data into Momentus to strengthen how venues understand performance and make decisions.

Survey Loop connects feedback directly to the event lifecycle, automating when feedback is requested and turning responses into structured, actionable insights.

A MORE COMPLETE VIEW OF THE EVENT EXPERIENCE

By combining operational and experience data, venue teams can understand not just what happened during an event, but how it was received.

The integration helps venues:

• Capture NPS, CSAT and sentiment throughout the event lifecycle
• Identify service gaps and improve the attendee experience
• Reduce manual reporting and spreadsheet-based rollups
• Access feedback intelligence through Slack and Microsoft Teams

FROM MOMENTUS

"Working with Brandon and the Survey Loop team has been a great partnership from day one. Their expertise combined with our platform gives venues a whole new level of visibility and control over how they run surveys — exactly the kind of integration that makes life easier for our customers." Steve Mackenzie, Chief Innovation Officer, Momentus Technologies

FROM SURVEY LOOP

"The craving for real, in-person connection has never been stronger, and neither has the pressure on venues to deliver something memorable. The piece that's been missing is a real-time view into how those experiences are actually being received. Together with Momentus, we're giving venues a more complete view of the event experience." 
Brandon Spriggs, Founder and CEO, Survey Loop

Survey Loop is now available across Momentus, serving convention centers, stadiums and arenas in 45+ countries.

ABOUT SURVEY LOOP

Survey Loop is an AI-powered experience intelligence platform for live events, helping venues capture, analyze and act on feedback. Headquartered in St. Louis, Missouri, Survey Loop supports venues internationally.

ABOUT MOMENTUS TECHNOLOGIES

Momentus Technologies is a leading venue and event management software platform, empowering 90,000+ users across 4,000+ venues in 45+ countries.

MEDIA CONTACT 
Marquece Jones
Co-Founder, Marketing, Survey Loop
[email protected]

SOURCE Survey Loop