THE POLO CLUB OF BOCA RATON ELEVATES EMPLOYEE CARE IN HOSPITALITY

Club sets new standards with robust benefits, team support, and culture of compassion

BOCA RATON, Fla., Sept. 23, 2025 /PRNewswire/ -- In an industry known for high turnover and fierce competition for talent, The Polo Club of Boca Raton announces a new benefits package that sets it apart. Already celebrated as one of South Florida's premier destinations for members, the Club is now raising the bar for its team as well, reinforcing that when you put people first, everything else follows.

For the Club's Human Resources team, standing out in today's competitive employment market means going far beyond the basics. This is especially true when it comes to the hundreds of international employees who arrive each year through H2B and J1 visa programs. Many members of the Club's leadership team began their own careers the very same way, and that perspective has shaped a culture of empathy, opportunity, and genuine care that resonates throughout the organization.

"We don't just promise support, we live it," says Gabriela Muriel, Director of People and Culture. "Our goal is to create an environment where employees feel relief, belonging, and the chance to grow, no matter where they come from or how long they stay."

That support begins with benefits that are both generous and forward-thinking. The Polo Club has introduced three months of fully paid parental leave for all new parents, an uncommon offering in Florida that has already made a profound difference for families. Scholarship opportunities for employees and their children have expanded each year, with more than 114 awarded so far through the STEP program. Complimentary childcare and a subsidized summer camp provide peace of mind for working parents during the Club's busiest seasons. Beyond financial stability through health insurance, 401k retirement plans, and paid vacation, employees enjoy meals on-site, birthday recognition, and discounted access to the same luxury amenities - golf, spa, tennis, and pickleball - that make the Polo Club such a desirable community for its members.

At the Polo Club, benefits are just the beginning. The Club is cultivating a culture where employees feel connected and valued every day. Recognition comes in many forms, from "You Rock!" cards and birthday surprises to milestone service awards, some marking three decades of dedication. An employee hardship fund ensures no one faces a crisis alone, whether it's helping with unexpected hospital expenses or supporting a family in need of home modifications. Annual wellness fairs, on-site fitness classes, and lunch-and-learns on topics ranging from mental health to financial literacy reflect a holistic approach to care.

Equally important is the investment in professional growth. Leadership development training, English lessons, and plans for paid volunteer opportunities provide pathways for advancement and purpose. These initiatives send a clear message: Polo Club employees aren't just here to work, they're here to build better lives for themselves and their families.

"Hospitality is about creating exceptional experiences for others," says Liliana Hang, General Manager. "We believe that begins with creating an exceptional workplace. When our people feel supported, respected, and proud to be here, that excellence naturally extends to our members and guests."

At the Polo Club of Boca Raton, employees aren't just staff, they're family. In an era when meaningful employee engagement is more vital than ever, that distinction is making all the difference.

For more information on the Polo Club and upcoming initiatives, visit https://www.poloclub.net.

About the Polo Club of Boca Raton

The Polo Club of Boca Raton is one of South Florida's premier country clubs, offering world-class amenities, luxury living, and exceptional service. Beyond its reputation as a leading private club, The Polo Club is dedicated to being a workplace where employees feel valued, supported, and inspired to succeed. For more information visit https://www.poloclub.net.

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SOURCE The Polo Club of Boca Raton