Hazard: When the elastic draw cord with a hard tip in the hood or around the neck area is pulled or caught on something and released, it can snap back, impact the face area and result in injury.
Consumers should stop wearing the tops with the elastic draw cord and either remove the draw cord or contact lululemon to request a new, non-elastic draw cord with written instructions on how to replace the draw cord.
Consumer Contact: lululemon toll-free (877) 263-9300 8 a.m. to 1 a.m. ET Monday through Friday and 9 a.m. to 9 p.m. ET on Saturday and Sunday, email lululemon's Guest Education Centre at [email protected] or visit www.lululemon.com and click on "Important Safety Notice" for more information.
Units: About 133,000 in the United States and 185,000 in Canada
Description: The recalled tops have an elastic draw cord with hard metal or plastic tips in the hood or around the neck area. Recalled tops come in a variety of colors and styles, including Carry and Go Hoodie; Cool Down Jacket; Course-ette Jacket; Cozy Up Jacket; Dance Studio Jacket; Dance Sweat Shirt; Don't Hurry Be Happy Pullover; Gratitude Wrap; Necessity Jacket; Proactive Jacket; Refresh Snap Up; Run Sun Blocker Pullover; Run Track N Field Jacket; Run With It Jacket; Sanctuary Jacket; Savasana Tunic; Sing, Floss, Travel Jacket; Stow 'N Go Jacket; Stride Jacket; Summertime Tunic; Varsity Hoodie; Victory Jacket and Wear With All Jacket. Each top displays an embroidered or printed lululemon logo; the location of the logo varies with the style of the garment.
Incidents/Injuries: There were seven reported incidents, resulting in seven injuries to the face and eye.
Sold at: lululemon stores, online at www.lululemon.com and through select sales partners between January 2008 and December 2014 for $75-260.
Importer: lululemon athletica of Vancouver, B.C.
Manufactured in: Bangladesh, China, Indonesia and Peru
CPSC Consumer Information Hotline Contact us at this toll-free number if you have questions about a recall: 800-638-2772 (TTY 301-595-7054) Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime Call to get product safety and other agency information and to report unsafe products.
Media Contact Please use the phone numbers below for all media requests. Phone: (301) 504-7908 Spanish: (301) 504-7800