TruConnect Named CX Leader of the Year at Five9's New Era of CX Awards

TruConnect was recognized by Five9 as a leader in advancing CX and AI

LOS ANGELES, March 3, 2025 /PRNewswire/ --TruConnect today announced it's been awarded CX Leader of the Year Award by Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, during Five9's New Era of CX Awards 2024 ceremony. The Five9 New Era of CX Awards celebrate the most innovative companies and individuals redefining customer experience and AI in business. The winners exemplify excellence in aligning CX strategies with business goals and embracing cutting-edge technology to deliver exceptional experiences.

"We are thrilled to recognize these trailblazers who are leading the charge in advancing CX and AI," said Andy Dignan, Chief Operating Officer, Five9. "The New CX redefines how brands connect with customers – transforming fragmented, experiences to seamless, AI-driven journeys. We are honored to celebrate these leaders who continue to push the boundaries of what is possible with CX and AI to make every interaction more connected, effortless, and personal. Their innovative strategies inspire us all as we navigate the new era of CX."

TruConnect earned the CX Leader of the Year award for its innovative approach to customer experience, seamlessly integrating AI-driven solutions with a commitment to social impact. By combining technology with human engagement, TruConnect has enhanced customer interactions, improved employee experiences, and navigated complex regulatory and data challenges—all while expanding access to essential connectivity services and driving meaningful growth.

To learn more about the New Era of CX Awards and how Five9 empowers organizations to transform CX, as well as watch the award ceremony replay, visit here.

About TruConnect

TruConnect is the fastest-growing premium low-cost wireless service provider in the U.S., expanding the availability of wireless and internet service plans and low-cost devices through the Lifeline program to all eligible Americans. TruConnect is mission-driven, transforming how people connect to the world and helping more Americans access critical resources while staying connected to family and friends. With no-contract plans for voice, text, and data and easy-to-use devices like handsets, tablets, and hotspots, TruConnect is bridging the digital divide and connecting millions of Americans who have been overlooked and underserved by traditional providers.

Contact Information
1149 S Hill St h 400
Los Angeles, CA 90015
(800) 430-0443

SOURCE TRUCONNECT