ValueOptions® Receives Full URAC Accreditation of Seven Service Centers

Jun 08, 2010, 10:10 ET from ValueOptions

NORFOLK, Va., June 8 /PRNewswire/ -- ValueOptions®, the nation's largest independent behavioral health care company, has received full Health Utilization Management Accreditation for seven of its regional service centers from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the industry.  

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ValueOptions® sought accreditation for seven of its service centers in this round of applications and, after comprehensive reviews, URAC accredited all of them. The accreditation is for the following ValueOptions® service centers:

  • California Service Center, Cypress, Calif.
  • Colorado Service Center, Colorado Springs, Colo.
  • Great Lakes Service Center, Wixom, Mich.
  • New York City Service Center, N.Y.
  • North Carolina Commercial Service Center, Morrisville, N.C.
  • Tampa Service Center, Tampa, Fla.
  • Texas Public Sector Service Center, Coppell, Texas.  

URAC is an independent, non-profit organization and a leader in promoting health care quality through its accreditation and certification programs. The URAC Health Utilization Management standards establish consistency in utilization management processes.  The standards ensure that appropriately trained clinical personnel conduct and oversee the utilization review process, that a reasonable and timely appeals process is in place and that medical decisions are based on valid clinical criteria.

"We applaud ValueOptions® on achieving URAC health utilization management accreditation," said Alan P. Spielman, URAC president and CEO. "In today's health care market, URAC accreditation provides a mark of distinction for organizations to demonstrate their commitment to quality health care."

URAC's broad-based membership includes representation from major constituencies affected by health care -- employers, consumers, regulators, health care providers and the worker's compensation and managed care industries.

URAC's Health Utilization Management Accreditation standards provide assurance to patients, providers, purchasers, regulators and employers that the practices of the organization performing these services are fair and equitable for all parties.

"It is a testament to our employees' focus on quality work and exceptional results that ValueOptions® received accreditation for seven of our service centers at once," said Michele Alfano, chief operating officer of ValueOptions. "As an independent company, we've spent three decades tailoring our business to providers' and consumers' needs. These accreditations demonstrate our staffs' focus on quality work and exceptional results."

About ValueOptions®, Inc.

ValueOptions®, Inc., the nation's largest independent behavioral health and wellness company, provides services to more than 23 million individuals through a variety of contracts with state and county agencies and, additionally, with health plans and employers. ValueOptions® is a national behavioral health and wellness company that specializes in management for all behavioral health issues and promotes health and wellness through innovative programs. ValueOptions® mission is to improve the health and wellness for the people it serves.

SOURCE ValueOptions