ATLANTA, June 11, 2012 /PRNewswire/ -- Ventyx, an ABB company, today announced that eircom Group (eircom), the principal provider of fixed line and mobile telecommunications services in Ireland, has licensed Ventyx's enterprise business intelligence (BI) solution FocalPoint in a deal worth more than $1 million.
Supporting a strategic initiative to improve performance management companywide, Ventyx FocalPoint will help eircom more closely monitor and measure its performance against critical business metrics and key performance indicators (KPIs). The company will also integrate FocalPoint with its current deployment of Ventyx Service Suite for mobile workforce management to help maximize service availability.
"eircom is committed to strengthening the management of its business through the utilization of key corporate metrics," said Una Stafford, director of Fixed Access Operations for eircom. "Ventyx FocalPoint will provide us with visibility into more than 100 KPIs enterprisewide, and help power insights into all aspects of our organizational performance. At the same time, it will extend the value of our existing Ventyx Service Suite investment."
"In dynamic industries such as telecommunications, savvy companies like eircom understand they need to use all their data to keep a finger on the pulse of the business and ensure they meet customer expectations," said Richard Jones, senior vice president sales, Europe and Middle East, Ventyx. "eircom's decision to expand its Ventyx footprint to include FocalPoint is yet another example of clients recognizing the strategic value of integrating a broader range of solutions from the comprehensive Ventyx portfolio – in this case, focused BI that conforms to specific business user needs to drive meaningful insights and more effective operations."
FocalPoint is an advanced BI software suite that collects, analyzes and reports critical information to support strategic and operational decision-making. Additionally, FocalPoint provides extensive prepackaged content for work, asset and outage management, and leverages integration with Ventyx Service Suite to help communications providers optimize their response to service outages to ensure customers are restored as quickly as possible.
eircom is the principal provider of fixed-line and mobile telecommunications services in Ireland with approximately two million fixed and mobile customers. eircom has the most extensive fixed-line telecommunications network in Ireland in terms of both capacity and geographic reach. The company provides a comprehensive range of advanced voice, data and Internet services to the residential, business, government, enterprise and wholesale markets.
Ventyx, an ABB company, is a world-leading supplier of Industrial Enterprise Software for essential industries such as energy, mining and public infrastructure. Ventyx solutions bridge the gap between information technologies (IT) and operational technologies (OT), enabling clients to make faster, better-informed decisions in both daily operations and long-term planning strategies. Some of the world's largest organizations rely on Ventyx solutions to minimize risk, enhance operational and financial performance, and execute the right strategies for the future. For more details, see www.ventyx.com.