Vinings Maid Service, Amazon Cleaning, Continues Awarding Winning Customer Satisfaction Streak

VININGS, Ga., April 28, 2014 /PRNewswire-iReach/ -- Amazon Cleaning is proud to announce for the fifth year in a row winning the Angie's List "Super Service Award". A detailed focus on every customers specific needs and expecting the highest standard of service from their cleaning crews, has propelled Amazon Cleaning into an industry leader in Vinings Maid Service.

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"We asked ourselves 'how could we better clean our customers homes?' We found that customers loved it when we remembered the little details of how they requested their home to be cleaned the previous time. Also, having the same crew come each time made the homeowners more satisfied with the service," Jerry Kovach, owner of Amazon Cleaning, explains. "We made it our priority to know each clients home as if it were our own."

Detailed Job Documentation

Amazon Cleaning strives to provide consistent and reliable house cleaning, visit after visit. To assist with achieving this standard, a very detailed  job ticketing system that is administered on a daily basis. This tools documents and maintains all specific instructions such as antiques to not touch, rooms to add in per request and specific chemical instructions. 

Customized Cleaning for Every Customer

The job ticketing system allows our clients to structure their cleaning visits to what best meets their needs.  This includes economizing by skipping less commonly used areas of the home such as guest bedrooms and the basement. Other services such as interior oven, refrigerator and window cleaning are always available per request as well. The goal is to earn our keep and foster a long term dependable relationship. This approach makes a lot of sense because it allows a good deal of flexibility, yet be able to get service for the most commonly used areas of their home on a routine basis.

Same Cleaning Crew Every Visit

Amazon Cleaning has found that homeowners are more satisfied with the cleaning services when the same 2 person crew performs the job. There are a number of reasons why this is the best practice including, a higher level of consistency, pets are comfortable with same crew, more efficient communication and dependability. This is really the key to consistent service as there are a lot of important details to know. For this reason Amazon Cleaning always requires a final inspection the first time in the home and then follow-up with our customers to record any fine tuning.

Random Quality Check Offer

Amazon Cleaning acknowledges there will always be a small margin of human error. To ensure a very thorough job is consistently performed, an open door free quality check is offered to all customers. Call anytime and a random quality auditor will be sent out to review and fine tune any areas of concern. 

About Amazon Cleaning Company

Founded more than 7 years ago, Amazon Cleaning is licensed, bonded and insured. All cleaning crews are drug screened and passed a thorough background check. All services are backed by a 24 hour guarantee. No contracts are required for any type of service provided.

Media Contact: Jerry Kovach, Amazon Cleaning LLC, 770-906-4001, [email protected]

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SOURCE Amazon Cleaning LLC