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VIP Communications Announces Record-Setting Growth; Plans for Future Expansion

Leading international calling company achieves several milestones, including customer growth by more than 30%, launch of new headquarters, and expansion of services


News provided by

VIP Communications, Inc.

Apr 09, 2010, 09:01 ET

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ASHBURN, Va., April 9 /PRNewswire/ -- VIP Communications, Inc., a leading provider of international calling services and solutions, today announced it has achieved record-setting growth figures and milestone achievements over the past year.

Over the past 12 months, VIP Communications saw its customer base grow by more than 30%, establishing one of the fastest growing and most loyal customer followings in the international calling industry. The company also increased its workforce, expanding its staff by 32%.

Other groundbreaking milestones and achievements, which have helped to establish VIP Communications as a leading force in the international calling industry, include:

  • Launch of new headquarters and network: VIP moved its operations to new headquarters in Ashburn, VA. The new building includes a purpose designed suite of offices and a state of the art Customer Service Center, from where VIP provides its class leading Customer Service and Support. Additionally, VIP relocated its network and support infrastructure into the renowned Equinix International Business Exchange facility at Ashburn, VA, ensuring their customers benefit from enhanced levels of security and availability.
  • Service expansion: In the past year, VIP Communications expanded its service packages and is now offering international mobile and business solutions, as well as its traditional Global Calling Account service that enables customers to call anywhere in the world at great rates with industry-best connection quality.
  • Telephone re-crediting service: VIP Communications has also launched a brand new service feature for its Global Calling Account service, enabling customers to add credit to their account without needing to speak to a Customer Service Representative or go on–line. With this offering, VIP customers can add credit to their account by simply entering their VIP account number and confirming their credit card details using their telephone.

"The achievements of this past year validate VIP Communications' dedication to providing our customers with industry-best service, quality and affordable pricing," said Graham Milne, President of VIP Communications. "The fact that we were able to grow despite an increasingly difficult economy and the extremely competitive landscape of the international calling industry is a testament to our customer-first business philosophy. We look forward to building on this momentum, and expanding our offerings in 2010 to continue providing our customers with cutting-edge solutions and services. "

This is the first in a series of announcements VIP Communications expects to make in 2010, aimed at solidifying its position as the leading source in the international calling industry. Over the coming weeks and months, the company is expected to launch a brand new web site, introduce new product offerings, including a mobile calling platform, and others.

About VIP Communications

Ashburn, VA based VIP Communications Inc. is a leading provider of international calling services and solutions, providing customers with best-in-class customer service, excellent connections and highly competitive pricing to every country in the world. The company has established itself as the standard for reliability and service in the international calling industry, having grown its customer base by an average of 40% per year, maintaining industry-leading customer retention rates and expanding its service portfolio to include Business and Mobile Services. For more information please visit www.JoinVIP.com.

SOURCE VIP Communications, Inc.

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