Weill Cornell Medical Turns to Analytics from Numerify to Drive Health of IT Services

CUPERTINO, Calif., Oct. 6, 2015 /PRNewswire/ -- Numerify, a provider of cloud-based analytics solutions for the business of IT, announced today that Weill Cornell Medical College, one of the top-ranked clinical and medical research centers in the country has gone live with Numerify's pre-built analytic applications to gain more visibility into their IT service performance and drive continual improvements.

Weill Cornell Medical College is one of the top-ranked clinical and medical research centers in the country. In addition to education and research, it also delivers outstanding primary and specialty patient care to people around the world. The IT organization prides itself in adopting innovative technologies that are an important component of breakthrough research and superior patient care services.

Weill Cornell needed an IT service analytics solution that provided it with management-level dashboards to give IT leaders visibility into the service delivery organization. They also wanted a solution that IT analysts could use to explore data to build new dashboards and pursue root causes of service issues. Their goal was to use analytics for multiple purposes ranging from understanding trends, making data-driven decisions for staffing priorities, identifying recurring issues and exploring ways to improve service.

Weill Cornell chose Numerify's pre-built analytic application as it not only addressed their analytical needs, but also provided domain best practices in the form of hundreds of metrics, reports and dashboards. Other key factors swaying Weill Cornell's decision to choose Numerify were the fast deployment time of just three to four weeks and the ability to access highly intuitive dashboards via multiple channels such as desktop and mobile tablets. In addition to standard central IT, Weill Cornell has dedicated physician support organizations. Improving IT services, such as quicker service restoration or faster resolution of physician issues will translate to increased medical staff productivity.

"At Weill Cornell IT, we don't just support faculty and students at our school, but we also support the staff and physicians at our partnering hospitals," said Richard Hu, Associate Director of Service Strategy and Systems Architecture, Weill Cornell. "It was critical for us to get a comprehensive view of our IT service performance and be able to easily analyze the data to drive operational efficiencies. With Numerify, we can ensure that our diverse staff is always enabled with technologies and information that they need to provide top-notch health care."

Numerify's analytic applications span the key functional areas of the IT organization, including services, assets, project management and finance, to provide a 360 degree view of IT business performance. In particular, Weill Cornell will use Numerify's IT Service Analytics capabilities to deliver centralized service management performance dashboards for a broad set of users, including the director of Service Management, CIO, and the IT organization.

"As an innovative company, we are honored to work with a cutting-edge research center and care provider like Weill Cornell Medical College," said Florian Schouten, VP of Customer Success, Numerify. "Weill Cornell was able to roll out our IT service analytics application in a handful of weeks. We are delighted that the solution is now providing their IT leaders with visibility and intelligence that helps them drive continual service improvements throughout their organization."

About Weill Cornell Medical College

Weill Cornell Medical College, Cornell University's medical school located in New York City, is committed to excellence in research, teaching, patient care and the advancement of the art and science of medicine, locally, nationally and globally. Physicians and scientists of Weill Cornell Medical College are engaged in cutting-edge research from bench to bedside aimed at unlocking mysteries of the human body in health and sickness and toward developing new treatments and prevention strategies. In its commitment to global health and education, Weill Cornell has a strong presence in places such as Qatar, Tanzania, Haiti, Brazil, Austria and Turkey. Through the historic Weill Cornell Medical College in Qatar, the Medical College is the first in the U.S. to offer its M.D. degree overseas. Weill Cornell is the birthplace of many medical advances — including the development of the Pap test for cervical cancer, the synthesis of penicillin, the first successful embryo-biopsy pregnancy and birth in the U.S., the first clinical trial of gene therapy for Parkinson's disease, and most recently, the world's first successful use of deep brain stimulation to treat a minimally conscious brain- injured patient. Weill Cornell Medical College is affiliated with NewYork- Presbyterian Hospital, where its faculty provides comprehensive patient care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center. The Medical College is also affiliated with Houston Methodist. For more information, visit weill.cornell.edu.

About Numerify

Numerify is a provider of IT business analytics applications to leading organizations that have embraced cloud based IT services, assets, projects and finance systems. The company's pre-built analytic solutions integrate data across IT sources as well as call center, HR, and finance systems. Numerify's cloud applications rapidly deliver precise insights that help IT organizations lower costs, increase delivery speed and dramatically improve service levels. Headquartered in Cupertino, Calif., Numerify's investors include Lightspeed Venture Partners and Sequoia Capital. For more information, visit our website or follow @numerify.

Contact:
Michelle Kincaid for Numerify
Bateman Group
(415) 757-5545
[email protected]

SOURCE Numerify

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