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Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns

The U.S. Consumer Product Safety Commission is an independent federal agency created by Congress in 1973 and charged with protecting the American public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury, call the CPSC hotline at 1-800-638-2772, or visit http//:www.cpsc.gov/talk.html. Further recall information is available at http://www.cpsc.gov.

News provided by

U.S. Consumer Product Safety Commission

Jul 29, 2015, 10:37 ET

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WASHINGTON, July 29, 2015 /PRNewswire-USNewswire/ -- http://www.cpsc.gov/en/Recalls/2015/Whirlpool-Recalls-Jenn-Air-Wall-Ovens

Recall Summary

Name of Product: Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens

Hazard: The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.

Remedy: Repair
Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.

Consumer Contact: Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday, and 8 a.m. to 4:30 p.m. ET Saturday or online at www.whirlpoolcorp.com and click on Product Recall for more information.  

Recall Details

Units: About 33,000 (in addition, 8,000 were sold in Canada)

Description: This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have models numbers that begin with JJW2, JJW3 JMW2 or JMW3 and a serial number beginning with a D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.

Incidents/Injuries: Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back.

Sold at: Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.

Manufacturer: Whirlpool Corporation, of Benton Harbor, Mich.

Manufactured in: United States

Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/54380r-eng.php

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

Logo - http://photos.prnewswire.com/prnh/20030904/USCSCLOGO

SOURCE U.S. Consumer Product Safety Commission

Related Links

http://www.cpsc.gov

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