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Xtava retira del mercado secadoras de cabello Allure debido a riesgos de incendio, quemaduras y choque eléctrico

The U.S. Consumer Product Safety Commission is an independent federal agency created by Congress in 1973 and charged with protecting the American public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury, call the CPSC hotline at 1-800-638-2772, or visit http://www.saferproducts.gov. Further recall information is available at http://www.cpsc.gov.

News provided by

U.S. Consumer Product Safety Commission

Aug 15, 2018, 10:00 ET

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WASHINGTON, 15 de agosto de 2018 /PRNewswire-HISPANIC PR WIRE/ --

Para fotos de este producto: www.SeguridadConsumidor.gov 

Resumen del retiro del mercado

Nombre del producto: Secadoras de cabello Allure y Allure Pro

Riesgo: La secadora de cabello y el cable eléctrico pueden sobrecalentarse e incendiarse, presentando riesgos de incendio, quemaduras y choque eléctrico.

Remedio: Reemplazo

Los consumidores deben dejar de usar inmediatamente las secadoras y contactar a Xtava para recibir una secadora de cabello de reemplazo gratis.

Contacto para el consumidor: Xtava gratuitamente al 877-643-8440 de lunes a viernes de 8 a.m. a 5 p.m. hora del Este o en línea en www.xtava.com y haga clic en "Product Recalls" (Retiros del mercado de productos) o en https://recall-xtava-allure.expertinquiry.com para más información.   

Detalles del retiro del mercado

Unidades: Alrededor de 235,000

Descripción: Este retiro del mercado abarca las secadoras de cabello de cerámica con iones Allure y Allure Pro 2200W. Las secadoras de cabello portátiles son negras o blancas y traen una boquilla concentradora. Las secadoras de cabello se vendieron por separado o como parte de diversos paquetes de cuidado del cabello que traían productos de tratamiento del cabello, una plancha o un difusor. Muchas unidades tienen una etiqueta colocada debajo de la parte posterior de la unidad, con los siguientes números de SKU (unidad de control de inventarios): XTV010001, XTV010001N, XTV010002 o XTV010002N. Todas las unidades tienen la palabra "xtava" impresa en el extremo del soplador de la secadora.

Incidentes/Lesiones: La firma ha recibido 193 reportes de secadoras o cables eléctricos que se sobrecalentaron, derritieron, estallaron o incendiaron, entre ellos 18 reportes de quemaduras y dos reportes de choque eléctrico menor. Cuatro de los incidentes de quemaduras reportados causaron una ampolla en la mano, la muñeca o un dedo. Un consumidor reportó una quemadura grave.

Puntos de venta: En línea en Amazon.com, eBay.com, Walmart.com, Xtava.com, Groupon.com y otros sitios web desde octubre de 2014 hasta agosto de 2018 por un precio entre $15 y $60 cuando se venden por separado, y de $20 a $80 cuando se venden como parte de un paquete de cuidado del cabello.

Importado por: Xtava LLC, de Nueva York

Fabricación: China

Acerca de CPSC:

La U.S. Consumer Product Safety Commission (Comisión para la Seguridad de los Productos del Consumidor de EE.UU., CPSC) está encargada de proteger al público contra riesgos irrazonables de lesión o muerte asociados al uso de miles de tipos de productos del consumidor bajo la jurisdicción de la institución. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La CPSC está comprometida con proteger a consumidores y familias contra productos que presenten un riesgo de incendio, eléctrico, químico o mecánico. Los esfuerzos de la CPSC para asegurar que productos del consumidor --tales como juguetes, cunas, herramientas eléctricas, encendedores de cigarrillos y productos químicos del hogar -- sean seguros, contribuyeron a la disminución en el índice de muertes y lesiones vinculadas con productos del consumidor en los últimos 40 años.

La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado voluntario anunciado públicamente y llevado a cabo por el fabricante; o a un retiro obligatorio ordenado por la Comisión.

Para reportar un producto peligroso o una lesión relacionada con un producto, visite www.SaferProducts.gov (en inglés) o llame a la línea de información de la CPSC al (800) 638-2772 o al teletipo (301) 595-7054 para discapacitados auditivos. Los consumidores pueden obtener información sobre noticias y retiros en www.SeguridadConsumidor.gov, vía Twitter en @SeguridadConsum o suscribiéndose para recibir los boletines electrónicos gratuitos de la CPSC.

Conéctese con nosotros (inglés/español):

SeguridadConsumidor.gov | CPSC.gov | SaferProducts.gov | YouTube | OnSafety Blog | Twitter | Flickr

*Entrevistas en español disponibles

Línea directa de la CPSC: (800) 638-2772
Contacto de la CPSC con los medios: (301) 504-7800 / 7908

Por área de especialización: Ver contactos de la CPSC aquí

Logo - https://mma.prnewswire.com/media/695177/US_Consumer_Product_Safety_Commission_Logo.jpg

FUENTE U.S. Consumer Product Safety Commission

Related Links

http://www.cpsc.gov

SOURCE U.S. Consumer Product Safety Commission

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