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Jun 01, 2015, 09:00 ET New DevOps FUSION Summit Will Debut This November in New Orleans

HDI and itSMF USA, two leaders in the world of IT service management (ITSM), today announced the launch of the DevOps FUSION Summit—a groundbreaking...


Apr 28, 2015, 12:00 ET "HDI 2015 - A Digital Experience" Transforms the Technical Support Industry's Largest Conference and Expo into a Comprehensive Virtual Event

HDI, the first membership association and certification body created for the technical support industry, announced that on the heels of the HDI 2015...


Apr 14, 2015, 12:00 ET HDI Adds New Certification For Technical Support Professionals

HDI, the first membership association and certification body created for the technical support industry, today announced the launch of its new...


Apr 07, 2015, 12:00 ET HDI Honors Top Technical Support Professionals and Teams with Industry Awards

HDI, the first membership association and certification body created for the technical support industry, announced the winners of the 2015 HDI...


Mar 31, 2015, 09:00 ET Annual FUSION Event to Introduce Five New Keynote Speakers for November Event in New Orleans

HDI and itSMF USA, two leaders in the world of service management, today announced the return of their annual FUSION Conference & Expo. The event...


Mar 16, 2015, 09:00 ET 19 Finalists Selected for 2015 HDI Technical Service and Support Awards

HDI, the first membership association and certification body created for the technical support industry, today announced finalists for the 2015 HDI...


Mar 04, 2015, 09:00 ET HDI Celebrates 25th Annual Conference & Expo with Speakers from NASA, HP, Boston University, Shark Tank and More

HDI, the first membership association and certification body created for the technical service and support industry, will celebrate its 25th Annual...


Feb 11, 2015, 09:00 ET HDI Releases New Support Center Practices & Salary Report

HDI, the first membership association and certification body created for the technical service and support industry, announced the release of the...


Feb 09, 2015, 09:00 ET HDI Adds the KCS Academy Support Coach Certification to its 2015 Offerings

HDI, the worldwide professional association and certification body for the technical service and support industry, today announced the official...


Feb 04, 2015, 10:00 ET HDI Announces Sweepstakes Awarding Free Registration and Hotel Stay at Annual Conference & Expo

In anticipation of its annual 2015 Conference & Expo, HDI, the first membership association and certification body created for the technical service...


Jan 21, 2015, 09:00 ET Industry-Leading Technical Service and Support Event, HDI 2015, Kicks Off March 24th in Las Vegas

HDI, the first membership association and certification body created for the technical service and support industry, today announced their annual HDI ...


May 20, 2014, 12:58 ET HDI Honors Top Technical Service and Support Individuals and Teams

HDI, the worldwide professional association and certification body for the technical service and support industry, today announced the successful...


May 14, 2014, 04:11 ET HDI Establishes Two New Awards to Recognize Service Management Excellence

HDI, the worldwide professional association and certification body for the technical service and support industry, today announced the creation of...


Dec 16, 2013, 08:00 ET UBM Tech's HDI Releases The HDI 2014 Conference & Expo Program

HDI, the worldwide professional association and certification body for the technical service and support industry, today announced the program for...


Dec 09, 2013, 08:00 ET UBM Tech's HDI Announces A New HDI Problem Management Professional Certification

HDI, the leading professional association and certification body for technical service and support professionals, today announced the launch of the...


Oct 07, 2013, 08:00 ET The 2013 HDI Support Center Practices & Salary Report Now Available

HDI, the leading professional association and certification body for technical service and support professionals, today announces the release of the...


Oct 04, 2013, 08:00 ET AXELOS Participating In An Exclusive Q&A Session At FUSION 13

AXELOS, the new joint venture company that recently purchased the ITIL and PRINCE2 brands, plans to support the global development of its best...


Sep 27, 2013, 08:00 ET ITpreneurs and HDI Announce Strategic Collaboration to Advance Training in the Technical Support and Service Industry Globally

ITpreneurs, the leading provider of competence development solutions for IT best practices, and HDI, the foremost professional association and...


Sep 04, 2013, 08:00 ET HDI Announces The HDI Support Center Standard 2013

HDI, the worldwide professional association and certification body for the technical service and support industry, announces the release of the HDI...


Aug 16, 2013, 08:00 ET HDI Announces it Has Earned the KCS Aligned Designation

HDI, the leading professional association and certification body for technical service and support professionals, today announced it has earned the...


Jul 09, 2013, 08:00 ET UBM Tech's HDI Announces A New Knowledge-Centered Support Certification

HDI, the leading professional association and certification body for technical service and support professionals, today announced the launch of the...


Jun 10, 2013, 08:00 ET HDI Announced Industry Award Winners at HDI 2013 Conference & Expo

HDI, a global association for technical service and support professionals and the premier certification body for the industry, today announced the...


Apr 16, 2013, 08:00 ET HDI Announces New Membership Model

HDI, the professional association for technical service and support professionals and certification body for the industry, today announces the launch ...


Apr 11, 2013, 08:00 ET UBM Tech's HDI Announces Its 2013 Strategic Advisory Board Members

HDI, the leading professional association and certification body for technical service and support professionals, today announced the members of its...


Jan 09, 2013, 08:00 ET HDI Announces Continuing Certification Program

HDI, the professional association for technical service and support professionals and certification body for the industry, announces the introduction ...