1-800-DOC-ONCALL Expands Access to Healthcare Through Telehealth

BELLEVUE, Wash., Oct. 22, 2013 /PRNewswire/ -- 1-800-DOC-ONCALL is an affordable new telehealth program that gives you instant access to medical professionals. When you cannot see your primary care doctor or you have a health concern that is not an emergency during off-hours, 1-800-DOC-ONCALL offers physician assistance in your own home through email, telephone, and video consultations. Physicians are available 24 hours a day, 7 days a week. They address your symptoms and the probable cause, recommend treatment, and prescribe medication when necessary. Rather than wait for a primary care appointment or spend unnecessary time and money on more complicated solutions, use 1-800-DOC-ONCALL to get better faster.

Telehealth is an expanding field, lauded for the improved access it provides patients. 1-800-DOC-ONCALL enables people far from doctor's offices and those who need a doctor outside the working week to get medical attention promptly and conveniently. Every 1-800-DOC-ONCALL health professional is fully licensed in the U.S. and in the states they are available and the company carries medical malpractice insurance. For less than $0.83 per day, patients have access to medical advice from doctors online, by phone, or through video chat. The service commonly treats allergies, nausea, cold and flu, pink eye, diabetes, urinary tract infections, sinus conditions, and more. Participating physicians have specialized training in talking to patients and diagnosing via phone and online video. They adhere to strict clinical procedures.

Members receive VIP access to a virtual care clinic, the equivalent of a traditional exam room. Patients can access information to answer their health questions and develop personal wellness. Membership with 1-800-DOC-ONCALL includes a nurse hotline, an online health manager, the option of a personal fitness program, and a health library. Members can access the virtual care clinic at any time.

The nurse hotline gives patient an opportunity to discuss their symptoms, medications and side effects, reliable self-care options, support group access, when to go to your doctor, and when to go to the emergency room. When you join, a nurse will walk you through basic medical history questions to set up an electronic health record (a one-time process that is much like going to a new doctor for the first time). You can share this record with your primary physician so that any diagnoses, prescriptions or advice given to you by a 1-800-DOC-ONCALL doctor will be accessible the next time you visit your primary physician.

If you have a health problem that needs prompt attention, your nurse will notify the appropriate specialist who will get in touch with you via your preferred method within 20 minutes. That doctor will consult, diagnose, and advise you as needed, and prescribe medicine if required, for pick-up at a local pharmacy. Participating doctors cannot prescribe medicines controlled by the Drug Enforcement Agency. Unlike a doctor in your primary care clinic or in an emergency room, the 1-800-DOC-ONCALL professionals do not operate under tight time constraints, so consultations can last as long as needed.

The health manager, information for improving long term health, offers lifestyle, work style, behavioral health and disease-specific assessments that give members the opportunity to learn about habits and behavior that affect overall wellness. New members can complete the Health Risk Manager to calculate a total health score. A results report following the test provides a comprehensive analysis of six key health categories – fitness, nutrtion, stress, safety, heart health, and cancer risk.

Another member benefit is access to a comprehensive online weight loss, weight control, and body transformation system. The web-based program assists men and women move beyond a "calories in and calories out" formula and toward lifestyle transformations. The program has proved effective for executives, factory worker, elite athletes, and doctors, to both vegetarians and omnivores, and age ranges from teen to senior. The program is useful both as an introduction to the topic, for those who know what they should do but have failed to implement practices, to top tier health nuts looking to improve just that last bit more.

Members are routinely asked to provide feedback on their experiences with health professionals. More than 95% of patients report satisfaction with 1-800-DOC-ONCALL interactions. If you want an affordable way to improve your health over time and access to a doctor at all hours, 1-800-DOC-ONCALL is the perfect solution.

Media Contact:
Aaron Pickens
Email
(855) 423-7473

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