NEW YORK, April 26, 2011 /PRNewswire/ -- 1-800 We Answer, Inc. a leading nationwide answering service, has acquired Avetel Computer and Answering Service, located in Plymouth, Massachusetts. 1-800 We Answer is headquartered in New York City, and provides telephone answering service support to companies throughout the United States. This acquisition in Plymouth solidifies We Answer's presence in the important Northeastern / New England business region as the company continues to expand its answering service division to serve local businesses in southeastern Massachusetts, including providing telephone answering services and support for Cape Cod.
Answering service support for business begins by discovering the specific needs of each client. When it comes to business in Plymouth and Cape Cod, the diversity of industries in the region makes it essential to find an answering service that can easily manage calls for any client. The Cape, Buzzard's Bay and Plymouth are home to over 220,000 year-round residents who rely on daytime and after-hours telephone answering service connections with their local doctors, lawyers and other professionals. Homeowners depend on local answering services to connect them with their favorite plumbers, locksmiths, landscapers, electricians, and general contractors.
Peak tourism season, running May through early September, drives phone traffic even higher. Resorts, summer real estate brokers, shore communities and area attractions and local businesses rely on their answering service order taking, appointment setting and scheduling capabilities to manage their calls. 1-800 We Answer Call Center can handle any kind of reservation request by linking to the client company's online reservation center, or building a reservation database through our in-house programming solutions. Answering service programming flexibility offered by We Answer can accommodate the fast changes that Cape Cod hospitality businesses need to help their clients' make last minute travel plans.
"Southeastern Massachusetts, including Cape Cod and Plymouth, host a wide variety of businesses that work year round," commented Rob Porter, President and CEO of 1-800 We Answer, Inc. "We want to be a regional answering service resource that companies throughout Massachusetts and New England look to for reliable, professional telephone support. Purchasing Avetel is key to providing the area with advanced phone support that helps area businesses provide better customer service."
About 1-800 We Answer, Inc.
1-800 We Answer , Inc. is a business services company that provides call center service to a nationwide list of client companies. The Company has developed a network of answering service locations that share in the 1-800 We Answer commitment to delivering personalized, professional support to each client project. Successful additions to the core call center operations mission have included inbound and outbound telemarketing services and telephone market research support. 1-800 We Answer's complete menu of business support services focuses on providing telephone answering, call center, virtual office and phone system services to businesses, government agencies, and universities nationwide.