1-800 We Answer, Inc. Purchases Carol's Answering Service

NEW YORK, Oct. 17, 2011 /PRNewswire/ -- 1-800 We Answer, Inc. announced its purchase of Carol's Answering Service located in Teague, Texas. As a nationwide provider of customer service based communications outsourcing solutions, this acquisition will strengthen 1-800 We Answer's presence in Texas and the Southwest United States.

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Small and midsized businesses leverage the extra agents and phone coverage they receive through subscribing to an answering service, enabling clients to manage more calls per hour at a lesser expense than hiring additional staff. By outsourcing to an answering service, smaller companies gain additional manpower to answer phone calls and manage routine transactions. Businesses can potentially earn more income while decreasing operations costs.

"1-800 We Answer is really excited about introducing Carol's Answering Service clients to our business. We pledge to deliver the same level of individual customer attention that they've received from their former provider," stated Rob Porter, President of 1-800 We Answer, Inc. "We're developing relationships with our new clients, and letting them know that they can trust us with their most important calls."  

Carol's Answering Service launched in 1978 and grew to become a local fixture in the community. Local businesses, including area physicians, lawyers, private contractors and service providers who live and work in Freestone County, are the majority of call center customers. There's more to the area's economy than small business. Aviation has taken over the railroad's role in cities like Teague, and private jets and charters serve the business community between Teague and Dallas – Ft. Worth.

About 1-800 We Answer, Inc.

1-800 We Answer, Inc. is a business communications solutions company providing telephone answering services to a nationwide list of clients. The Company has developed a network of call centers that share in a commitment to delivering one-on-one customer support to each client project. 1-800 We Answer has grown to include inbound and outbound telemarketing services and telephone market research support. 1-800 We Answer's core menu of business support services focuses on providing telephone answering, call center, virtual office and phone system services to businesses, government agencies, and universities nationwide.

SOURCE 1-800 We Answer, Inc.