2019 Credit Card Collections Report: Revolving Debt Estimates, Average Credit Card Debt Volumes, Credit Card Delinquency Trends, Importance of Technology, Collection Aging Strategies, and More

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Dec 17, 2019, 08:15 ET

DUBLIN, Dec. 17, 2019 /PRNewswire/ -- The "Credit Card Collections: The Foundation for Safe and Sound Card Portfolio Management" report has been added to ResearchAndMarkets.com's offering.

This research report focuses on strategies to improve credit card collection at each stage of credit card delinquency.

The report, the second in a series of three on collections, explains the importance of preparing collections operations for the next economic cycle, a downturn that is long overdue. It also gives an overview of the U.S. revolving debt market and defines strategies for each stage of credit card delinquency.

This report complements an earlier report on back-end collections, Credit Card Charge-Off Collections Takes Brains not Brawn. The pair give credit card managers a comprehensive view of credit card collections from cradle to grave. A forthcoming report in early 2020 will discuss underlying technologies that support this market space and will compare the vendors listed in this report.

The United States market is long overdue for a recession. Unemployment levels are low, gasoline is cheap, inflation is at bay, but the indicators have been good for too long, comments the author of the research report. Experience shows that the best time to hone collections is when times are good. It is much better to test strategies when you don't need to than have to react as the economy shifts.

Highlights of the research report include:

Revolving debt estimates, U.S. market
Average credit card debt volumes
Credit card delinquency trends
The importance of technology and how it needs to drive the process
Collection aging strategies
Using third-party resources to manage overflow and diversion
Top collection systems

Key Topics Covered

1. Executive Summary

2. Consumer Credit Total Debt Environment

Revolving Debt Volumes and Trends Increase at Record Levels
Credit Cardholders Carry Higher Balances and More Debt Today
Impact of Rising Debt Levels on Delinquency and Charge-off

3. Developing Strong Collection Management Practices

A Credit Card Collections Work Structure Is Essential
Collections Practices at Work
Front-End Collections Sets the Stage for Overall Portfolio Performance
Supplementing Operational Capacity with Third-Party Resources
Robust Collection Strategies to Cure Delinquency and Minimize Overall Charge-off

4. Supporting Technologies

Increase Collections and Customer Experience While Decreasing Costs

5. Conclusions

6. References

Companies Mentioned

ACI Worldwide
A.R.M Solutions
CGI
Equifax
Experian
edgeverve
FICO
Infosys
Lending Solutions
SkyCom
TransUnion

For more information about this report visit https://www.researchandmarkets.com/r/v030sd

Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research.

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SOURCE Research and Markets