NEW YORK, Aug. 28, 2017 /PRNewswire/ -- Every major U.S. company claims to prioritize customer needs, only a few are able to do so successfully. 24/7 Wall St. commissioned polling company Zogby Analytics to identify the companies with the most and least satisfied customers. More than 1,500 randomly chosen respondents rated customer service at 151 of the best-known companies in the U.S. Seventeen industries are represented in the study. Click HERE to read the full story.
The 12 companies with the highest percentage of "poor" responses comprise 24/7's Customer Service Hall of Shame.
Customer Service Hall of SHAME
- Bank of America
- Wells Fargo
- DISH Network
- Cox Communications
- Spirit Airlines
- United Airlines
- Verizon Fios
Using the same methodology, the 13 companies with the highest percentage of "excellent" responses comprise 24/7's Customer Service Hall of Fame.
Customer Service "Hall of FAME"
- American Express
24/7 Wall St., LLC is a Delaware corporation which runs a financial news and opinion company with content delivered over the Internet. The company's articles are republished by many of the largest news sites and portals, including MSN Money, Yahoo! Finance, MarketWatch, Time.com, USAToday, and The Huffington Post. The company publishes over 30 articles per day and has readers throughout North America, Asia, the Middle East, and Africa.
Contact: Tom Gibson
GIBSON Communications, LLC
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SOURCE 24/7 Wall St.