$3.7 Bn End User Experience Monitoring Market - Global Forecast to 2023: Increasing Adoption of Data-Driven Decision-Making Process and Predictive Analytics
DUBLIN, Feb. 25, 2019 /PRNewswire/ -- The "End User Experience Monitoring Market by Component (Products and Services), Access Type (Web and Mobile), Deployment Type, Organization Size, Vertical (BFSI, IT & Telecommunications, and Government & Public Sector) & Region - Global Forecast to 2023" report has been added to ResearchAndMarkets.com's offering.
The Global EUEM Market Size is Expected to Grow From USD 1.5 Billion in 2018 to USD 3.7 Billion By 2023, at a CAGR of 20.7%
Increasing need to measure business impact of end user experience to drive the End User Experience Monitoring (EUEM) market
Growing number of agents to provide better end user experience, increasing need to measure business impact of end user experience monitoring, and changing end user expectations are major growth factors for the EUEM market. However, heavy dependency on legacy processes may restrain the growth of the EUEM market.
Cloud deployment type to help enterprises in enhancing infrastructure scalability and performance
With the help of cloud-based EUEM products and services, organizations can avoid the costs related to software, hardware, storage, and technical staff. For organizations that have limited budgets, the cloud-based EUEM products are a good option, because of their speed and scalability. The cloud-based deployment model also provides a flexible service by offering on-demand data governance, as customers have to pay according to their utilization of services.
Retail and consumer goods vertical to hold the largest market size during the forecast period
With the ever-increasing competition in the retail and consumer goods vertical, the end user experience proves to be a vital differentiating factor among a variety of online shopping options. Online retailers lose out on their users because of a negative customer experience. There is a large-scale adoption of EUEM products in the retail vertical, as EUEM products help organizations in analyzing application performance metrics, assessing compliances to service level objectives across enterprises, and resolving critical failures that can lead to negative customer experiences.
North America to hold the largest market size and Asia Pacific (APAC) to grow at the highest rate during the forecast period
North America is the most mature market in terms of EUEM products adoption, due to several factors such as the presence of many enterprises with advanced IT infrastructure, and availability of technical expertise. APAC is expected to offer significant growth opportunities for EUEM vendors during the forecast period. Rapid advancements in cloud computing, IT infrastructure services, and the Internet of Things (IoT) have led many organizations to adopt EUEM products and services.
Key Topics Covered:
1 Introduction
2 Research Methodology
3 Executive Summary
4 Premium Insights
4.1 Attractive Opportunities in the End User Experience Monitoring Market
4.2 Market By Services (2018 vs 2023)
4.3 Market Shares of the Top 3 Verticals in 2018
4.4 Market Investment Scenario
5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Growing Number of Agents to Provide Better End User Experience
5.2.1.2 Increasing Need to Measure Business Impact of End User Experience Monitoring
5.2.1.3 Changing End User Expectations
5.2.2 Restraints
5.2.2.1 False Positives and Incorrect Alerts
5.2.3 Opportunities
5.2.3.1 Increasing Adoption of Data-Driven Decision-Making Process and Predictive Analytics
5.2.3.2 Advancements in Application Delivery and Software-Defined Age
5.2.4 Challenges
5.2.4.1 Lack of Advanced Application Performance Monitoring Analytics
5.2.4.2 Lack of Skill Set and Expertise
6 End User Experience Monitoring Market, By Component
6.1 Introduction
6.2 Products
6.2.1 Synthetic Monitoring
6.2.1.1 Need to Know Applications' Capabilities Before Going Live to Drive Adoption of Synthetic Monitoring
6.2.2 Real User Monitoring
6.2.2.1 Growing Need for Gathering Applications' Real-Time Metrics to Drive Adoption of Real User Monitoring
6.2.3 Others
6.3 Services
6.3.1 Professional Services
6.3.1.1 Focus on Improving Technical Capabilities to Drive Adoption of Professional Services
6.3.2 Managed Services
6.3.2.1 Need for Reducing Operational Costs to Drive Adoption of Managed Services
7 End User Experience Monitoring Market, By Access Type
7.1 Introduction
7.2 Web
7.2.1 Growing Need to Attain Operational Efficiency to Drive Growth of Web-Based End User Experience Monitoring
7.3 Mobile
7.3.1 High Mobile Penetration in Recent Times to Drive Growth of Mobile-Based End User Experience Monitoring
8 End User Experience Monitoring Market, By Organization Size
8.1 Introduction
8.2 Large Enterprises
8.2.1 Growing Need to Be Customer-Centric to Drive Adoption of End User Experience Monitoring Products Among Large Enterprises
8.3 Small and Medium-Sized Enterprises
8.3.1 Need to Provide Good User Experience to Drive Adoption of End User Experience Monitoring Products Among Small and Medium-Sized Enterprises
9 End User Experience Monitoring Market, By Deployment Type
9.1 Introduction
9.2 On-Premises
9.2.1 Security Concerns Over Data Leakage Among Enterprises to Drive Adoption of On-Premises End User Experience Monitoring Products
9.3 Cloud
9.3.1 Scalability and Cost -Effectiveness are Major Factors to Drive Adoption of Cloud-Based End User Experience Monitoring Products
10 End User Experience Monitoring Market, By Vertical
10.1 Introduction
10.2 Banking, Financial Services, and Insurance
10.2.1 Focus on Becoming Customer-Centric to Drive Adoption of End User Experience Monitoring Products Among Banking, Financial Services, and Insurance Vertical
10.3 IT and Telecommunications
10.3.1 Growing Need to Reduce Customer Churn to Drive Adoption of End User Experience Monitoring Products
10.4 Government and Public Sector
10.4.1 Government Initiatives Toward Citizen Engagement to Drive Adoption of End User Experience Monitoring Products Among Government and Public Sector Vertical
10.5 Retail and Consumer Goods
10.5.1 Dynamic Customer Requirements to Drive Adoption of End User Experience Monitoring Products Among Retail and Consumer Goods Vertical
10.6 Healthcare and Life Sciences
10.6.1 Rising Need to Improve Efficiency of Healthcare Processes to Drive Adoption of End User Experience Monitoring Products Among Healthcare and Life Sciences Vertical
10.7 Others
11 Geographic Analysis
12 Competitive Landscape
12.1 Overview
12.2 Competitive Scenario
12.2.1 Partnerships, Agreements, and Collaborations
12.2.2 New Product Launches
12.2.3 Business Expansions
12.2.4 Mergers and Acquisitions
13 Company Profiles
13.1 Oracle
13.2 Micro Focus
13.3 Dynatrace
13.4 Catchpoint
13.5 BMC Software
13.6 CA Technologies
13.7 Appdynamics
13.8 IBM
13.9 SAP
13.10 Riverbed
13.11 Centurylink
13.12 New Relic
13.13 Lakeside Software
13.14 Nexthink
13.15 Smartbear
13.16 Appneta
13.17 Rigor
13.18 Teamviewer
13.19 Stackify
13.20 Application Performance Ltd
13.21 Datadog
13.22 Controlup
13.23 Bitbar
13.24 Wurth Phoenix S.R.L.
13.25 EG Innovations
For more information about this report visit https://www.researchandmarkets.com/research/2wwtlf/3_7_bn_end_user?w=5
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