52% of Consumers with Chronic Conditions Hear from Their Health Plan Just Once Per Year or Less About Their Disease: HealthMine Survey

DALLAS, Jan. 22, 2017 /PRNewswire/ -- Most insured Americans with chronic disease say they are not getting much guidance from their health plan sponsors. Approximately one out of two Americans has a chronic condition (CDC), and chronic conditions are the biggest driver of the United States' $3.2 Trillion healthcare bill. Fifty-two percent of consumers with chronic conditions hear from their plan just once or less per year -- comprised of 26% hearing from their plan once per year; 21% never hearing from their plan; and 5% saying their plan does not even know about their disease. The data comes from a January 2017 HealthMine survey of 750 consumers with sponsored health insurance. Forty-six percent of respondents said they had one or more chronic conditions.

All respondents were enrolled in a wellness program through their health plan, but three quarters (75%) said they were not receiving any reminders or recommendations about their chronic condition.

Brennan Collins, vice president of product at HealthMine said, "People with chronic conditions spend 99% of their time outside of the doctor's office. What they do in that time determines the quality of their health—and the cost of their healthcare. Plan sponsors must step up and play a bigger role here." He continued, "Members can be equipped with health intelligence and tools to help themselves. If plan sponsors communicate strategically, they can help teach members how to manage their own conditions. That will help them become better users of healthcare dollars, too."

About the Survey
The HealthMine Health Plan Intelligence Survey queried 750 insured consumers who are enrolled in a wellness program. The survey was fielded by Survey Sampling International (SSI) in January 2017. Data were collected via an opt-in panel. The margin of error is 4%. Survey Sampling International (SSI) has been the Worldwide Leader in Survey Sampling and Data Collection Solutions, across every mode, for 37 years.

About HealthMine
HealthMine is a leading healthcare technology company that delivers Health Intelligence for plan members and plan sponsors.  HealthMine's cloud-based Health Intelligence Solution facilitates better health outcomes and lowers healthcare costs by providing: 1) insight into health status and risk, 2) clinical guidance on necessary health actions, 3) personalized motivation to close gaps in care and 4) measurement of outcomes. The Health Intelligence Solution derives business value from all clinical and lifestyle health data, including data from existing wellness programs. HealthMine has more than 1 million users and has saved health plan sponsors more than $100 million in healthcare costs. HealthMine is on the web at www.healthmine.com.

SOURCE HealthMine

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