54th Street Restaurants Partners with Curbit to Optimize Digital Ordering and Kitchen Efficiency Across All Locations
CALABASAS, Calif., Feb. 18, 2025 /PRNewswire/ -- 54th Street Restaurants has officially partnered with Curbit to implement its dynamic kitchen capacity management system, a move set to enhance operational efficiency, reduce wait times, food dwell time, and improve guest satisfaction across its locations.
Following a successful pilot at several 54th Street locations, Curbit's innovative platform demonstrated a 73% reduction in food dwell time, synchronizing guest expectation with real-time speed of service, ensuring fresher food and faster pickups. The pilot also resulted in a 10% increase in capacity of digital orders and a 3% improvement in guest sentiment, proving the impact of real-time kitchen management on throughput and the customer experience.
"With the rise of digital ordering, it's critical that we optimize our kitchen workflows to maintain food quality and guest satisfaction," said Al Stenner, Vice President and CIO at 54th Street Restaurants. "Curbit's ability to dynamically adjust pickup times and provide guests real-time SMS updates by tapping into QSR Automations kitchen data, has streamlined our operations and allowed us to serve our guests more efficiently. Now, when guests pickup their food, we're very confident it will be handed off on-time at peak freshness."
Curbit's real-time order orchestration and intelligent capacity management will now be rolled out across all thirty-two of 54th Street's locations.
Key features include:
- Dynamic lead-times that adjust to changes in kitchen capacity
- Real-time SMS updates keeping guests informed about order progress.
- Speed of service insights to optimize kitchen performance and maximize throughput.
"54th Street Restaurants is setting a new standard in digital order management by supercharging their existing Olo ordering system and QSR Automation's Connect Smart Kitchen with Curbit. Now, they have the ability to enhance both order efficiency and the guest experience with maximized kitchen throughput and fresher food handoffs," said Scott Siegel, Co-Founder and CRO at Curbit. "We're excited to support their expansion of a smarter, more dynamic approach to capacity management."
About 54th Street Restaurants
54th Street Restaurants is a casual dining concept offering high-quality food and drinks in a unique, energetic atmosphere. With a commitment to fresh ingredients and exceptional service, 54th Street continues to grow as a leader in the restaurant industry. 54th Street is a KRM, Inc. owned company based in Kansas City, MO.
Visit www.54thstreetrestaurants.com to learn more.
About Curbit
Curbit is the leading provider of capacity management solutions for restaurants, helping brands optimize order flow and improve the customer experience. Through intelligent order prioritization, real-time guest updates, and operational insights, Curbit empowers restaurants to scale digital ordering efficiently. To learn more, visit www.curbit.com.
Media Contact:
Paul Molinari
[email protected]
+1-781-733-0592
SOURCE Curbit

WANT YOUR COMPANY'S NEWS FEATURED ON PRNEWSWIRE.COM?

Newsrooms &
Influencers

Digital Media
Outlets

Journalists
Opted In
Share this article