73% of New York City Visitors Happy With Their Hotel, New Survey Reveals

NEW YORK, Dec. 12, 2011 /PRNewswire/ -- Almost three-quarters of New York City visitors are happy with their hotel stays according to a recent survey compiled by NewYorkHotels.org. A leading hotel booking site for New York City, NewYorkHotels.org specifically looked at NYC travelers' evaluations of their accommodations over the past 12 months.

Indeed, despite headlines like the one run late last year by the Associated Press, "Bedbugs Scaring Off New York City Tourists," only 13% of NYC guests awarded their hotels a negative rating. A full 73% were satisfied with their accommodations, with the remaining respondents attributing a neutral evaluation to their hotels.

A few key factors contributed to satisfaction levels, with hotel class having a significant influence on the overall evaluation. Whereas 20% of evaluations of 2 star hotels garnered a negative rating, only 4% of 5 stars hotels walked away with the same dissatisfaction level.

While the aforementioned poll results might seem obvious, others proved quite surprising. In particular, 3 star hotels performed only slightly worse than 4 star hotels. Whereas 10% of all 3 star hotel reviews were negative, 4 star hotels were only two percentage points behind at 8%.

One of the survey's clear findings is that only the lowest of the low, the dozen 1 and 1.5 star hotels in the Big Apple, received dismal assessments. More than 50% of evaluations for these accommodations produced negative results.

Moreover, the survey found that hotels outside Manhattan raked in significantly lower satisfaction rates than those inside Manhattan (65% versus 78%). When one considers that Manhattan boasts more upscale hotels, however, that finding should not come as a huge surprise.

When comparing apples to apples, however, with only 3 star hotels being put under the microscope, those outside Manhattan fared measurably worse (76% versus 70% receiving positive evaluations). For budget hotels, the discrepancy proved even larger, with 74% versus 57% earning favorable assessments.

When looking at the various areas inside Manhattan, the Downtown area performed a bit better than Midtown and Uptown, but the differences among the three regions were too small to be considered significant.

For more information about this survey and its methodology, visit:

http://www.newyorkhotels.org/press/survey-1211.html

SOURCE NewYorkHotels.org