WHITE PLAINS, N.Y., March 8, 2017 /PRNewswire/ -- ReachOut has introduced a free tier to help field service organizations, especially smaller ones, operate more efficiently with cloud-based, field service technology.
ReachOut is a new SaaS solution using the latest in mobile and internet technology to enable service organizations to manage work orders, inspections, incident reporting and surveys. Organizations can get started at no cost, using equipment they already own. Unlike other "trial" offers, the free tier offers full feature access, at no cost, forever. Only after the first three users are any costs incurred -- and then, only $25 per additional user per month.
ReachOut addresses the challenges faced in service industries like HVAC, landscaping, and plumbing contracting. Service providers in these industries have competitive pressures which demand they operate more streamlined processes and more efficient practices. According to reports, in 2017 an increasing number of field service companies will implement mobile based technology solutions. Many companies are still using paper-based approaches or spreadsheets; some are using older systems that are not intuitive or overly complicated. However most of these companies are uncertain how to choose a solution.
In a bid to help demystify the technology, and to let companies understand how easy it can be to realize the benefits from such a solution, Fingent released its latest update of ReachOut. The update had a few goals: i.) to implement a free tier price, ii.) to further simplify the smartphone user experience, and iii.) to improve the handling of estimates and invoices. Varghese Samuel CEO of Fingent said "Our aim to is ensure that managers can make informed decisions about the benefits available with new technology. ReachOut's intuitive user experience and simple workflow ensures that it is the safest bet to learn and grow with."
ReachOutSuite.com is an affordable and simple-to-use Customer Relationship Management (CRM) and Customer Service Management (CSM) SaaS solution that improves operational efficiency by eliminating paperwork and streamlining processes with customizable mobile-based forms, intelligent dispatching, and workflow. ReachOut lowers costs up to 25% and increases billable hours of service personnel more than 5%. Know more about Reachout's work-order management here.
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