Aberdeen Studies Pinstripe Clients as Benchmarks of Successful Recruitment Process Outsourcing

Report Findings Affirm Pinstripe's Approach; RPO Key to Accelerating Change in an Increasingly Complex World

Dec 20, 2010, 11:13 ET from Pinstripe, Inc.

BROOKFIELD, Wis., Dec. 20, 2010 /PRNewswire/ -- Pinstripe, Inc., a leading human resources and recruitment process outsourcing (RPO) specialist and the second largest pure play RPO firm in the country, announced today their involvement in a new study exploring recruitment process outsourcing as an alternative to in-house recruitment.  Published by Aberdeen Group, a Harte-Hanks Company, Outsourcing Recruitment is Not Evil: RPO Builds Its Business Case on Flexibility, Scalability, and Outcomes finds that RPO consistently achieves results equal, or superior, to alternative models.  Moreover, the study uncovers relationship attributes linked to successful engagement.

As part of their methodology, Aberdeen Group benchmarked 200 organizations across key metrics and found that companies engaged in RPO achieved better outcomes.  During further examination of those companies engaged in RPO, Aberdeen Group analyzed the top 30 performers including Pinstripe clients Agilent Technologies and VWR International.  These top 30 performers ranked significantly higher than the remaining organizations in performance assessment, solicitation of feedback from stakeholders, and solicitation of feedback from new hires.  A VWR International case study was included in the report, to illustrate the markers of successful RPO.  

As Patrick Crane, VWR Director of HR Services, explained to Aberdeen in describing his company's relationship with their RPO provider, "This engagement has proven to be a huge success for our company.  The data we collected on these metrics truly speaks for itself.  We are now exploring the possibility of implementing this program globally to further unify our message and expand on the positive results that we have experienced over the past two years."

The common characteristics found among Agilent, VWR and other leading organizations compelled Aberdeen Group to identify key behaviors, including the following, as success drivers for RPO:

  • Cultural understanding conveyed through external messaging;
  • Accessibility to and collaboration with hiring managers; and
  • Clearly defined metrics for performance success.

"The findings of this study echo what we practice and preach here at Pinstripe.  Whether in our daily application of a 'we become you' client philosophy, or our rise to 5th place on the Baker's Dozen due largely to client satisfaction scores, Pinstripe helps our clients accelerate change in ways that impact their bottom line.  It's gratifying to see our client service model validated by empirical data," added Pinstripe CEO Sue Marks.

Through underwriting from Pinstripe, together with other industry leaders, complimentary access to this report is being made available at http://www.aberdeen.com/aberdeen-library/6784/RA-recruitment-process-outsourcing.aspx.

About Pinstripe, Inc.

Pinstripe, Inc. designs, builds and delivers high-performance talent acquisition and management solutions. Pinstripe's innovative approach to Recruitment Process Outsourcing (RPO) integrates sourcing, recruiting, hiring, on-boarding, and engagement into a complete, end-to-end solution. Pinstripe on-demand hiring solutions are tailored for specific clients across a spectrum of industries including financial services, healthcare, technology, consumer brands and other major industries. For healthcare organizations, Pinstripe Healthcare works with clients to attract the best available talent so they can deliver high quality patient care and reduce overall labor costs. More information is available at http://www.pinstripetalent.com.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results.  Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis.  As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company.  Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market.  For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

SOURCE Pinstripe, Inc.