Agilysys Announces Mobile Point-of-Service Implementation White Paper

Mar 31, 2011, 08:30 ET from Agilysys, Inc.

CLEVELAND, March 31, 2011 /PRNewswire/ -- Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative IT solutions, today announced the publication of its white paper: "Design and Deliver Mobile Point-of-Service."

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The white paper, which is based on extensive experience gained from the deployment of mobile and point-of-sale store-based solutions, details how retailers can harness the power of mobile technologies through the successful implementation of Mobile Point-of-Service (MPOS) solutions. From understanding what is possible by utilizing current mobile technologies in the store—and their direct, positive impact on sales, store associate productivity, customer service and brand value—to the systematic design, deployment and management of a best-in-class MPOS solution, this document benchmarks current best practices.

"At the NRF Expo in January, practically every retail technology vendor and manufacturer talked mobile point-of-sale, and everyone was interested in hearing about it," said Aaron Hagler, vice president of Solutions Delivery for Agilysys Retail Solutions Group. "We found that retailers understand the 'why' and are eager to comprehend the 'how.' This white paper is designed to give retailers insight into how to plan, create, deploy and maintain a cost-effective MPOS solution."

Hagler commented that, in addition, retailers need to be cognizant of the fact that a mobile point-of-sale application is just one component and the foundation for a mobile point-of-service solution, with its integration reaching beyond POS to other store-based, web and enterprise systems.

"The value of Agilysys' perspective in this space stems not only from its ability to observe, analyze and advise, but also from many years of hands-on experience in designing, implementing and supporting mobile, POS and store systems," he continued.

In regard to the benefits and value of MPOS, the CIO of one of Agilysys' recent deployments stated the case succinctly: "Implementing mobile has enabled our store staff to provide improved service and capture more sales opportunities by being more available to our customers." He went on to say: "Agilysys is uniquely experienced, qualified and skilled to help retailers successfully implement these advanced store systems."

Agilysys provides comprehensive wireless-related product and service solutions with best-of breed solution partners. The Company works beside its clients from inception through completion with full life-cycle management capabilities, and employs a deeply experienced and skilled Mobility and POS team that is unparalleled in the industry. The Agilysys team includes:

  • Consultants for defining business requirements for systems and operational integration;
  • Pre-sales wireless specialists;
  • Systems integration professionals with complete project management expertise;
  • Mobile software development and QA testing experts;
  • Wireless-certified engineers;
  • Certified system engineers with demonstrated proficiency in a variety of mobile device management solutions;
  • Implementation and installation authorities;
  • Help desk and support professionals with unlimited availability; and
  • Managed Services for the management, deployment and monitoring of devices.

"This combination of technology expertise, customer focus and industry knowledge allows us to offer solutions that go far beyond what is typical today. In order to enhance the value we provide, we continue to strategically expand those solutions," Hagler concluded.

To download the white paper and learn more about how to best implement a Mobile Point-of-Service solution using Agilysys, click here:

About Agilysys

Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The Company uses technology—including hardware, software and services—to help customers resolve their most complicated IT needs. The Company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales offices in the United Kingdom and Asia.

News releases and other information on the Company are available on the Internet at:

Contact: Denise Bell, Agilysys, 440.519.8187,

SOURCE Agilysys, Inc.