CHICAGO, Feb. 10, 2025 /PRNewswire/ -- AHEAD, a leading provider of enterprise cloud solutions, announced today that CRN®, a brand of The Channel Company, has recognized the company on its Managed Service Provider (MSP) 500 list in the Elite 150 category for 2025.
CRN's annual MSP 500 list is a comprehensive guide to the leading MSPs in North America. These companies deliver essential managed services that enhance business efficiency, simplify IT, and optimize return on technology investments for their customers. The list showcases and celebrates MSPs that are driving growth and innovation. These solution providers empower businesses with complex technologies so they can achieve their business goals without stretching financial resources.
AHEAD's comprehensive Managed Services portfolio spans Infrastructure, Cloud and DevOps, ServiceNow® and Security. Its Managed Services teams provide predictable operating costs, reduced risk, and the flexibility to meet unforeseen business obstacles.
The company's Hybrid Infrastructure Managed Services offering was recently recognized as a Customers' Choice in a 2024 Gartner® Peer Insights™ Report. In this report, verified end users of AHEAD's services weighed in with their opinion, and 90 percent concluded that they would recommend AHEAD.
Through Managed Services, AHEAD delivers industry-leading customer satisfaction, achieving:
- 92% Customer Satisfaction Score
- 80 Net Promoter Score
- 47% Faster Mean Time to Respond
- 94% Event Compression Rate
"AHEAD's inclusion in CRN's Elite 150 MSP list reflects our team's hyper-dedication to client service and success," said Keith Odom, EVP of Services at AHEAD. "In today's hybrid landscape, where on-premises infrastructure intersects with cloud solutions and security demands meet customer service needs, our Managed Services teams provide the expertise and flexibility organizations need to thrive."
"The solution providers on our 2025 MSP 500 list deliver innovative managed services portfolios that enable clients of every size to be more agile and optimize their IT budgets as they grow their business," said Jennifer Follett, VP of U.S. Content and executive Editor CRN, at The Channel Company. "These are the companies that anticipate client tech needs and develop groundbreaking services and solutions that let customers focus on their core business so they can accelerate success."
The MSP 500 list is featured in the February 2025 issue of CRN Magazine and is accessible online at www.crn.com/msp500.
Learn more about AHEAD's Managed Services offerings by visiting www.ahead.com/managed-services/.
About AHEAD
We engineer integrated platforms, digital backbones that power the most successful organizations in the world. Our consultative approach, technical expertise and innovative solutions combine to accelerate the impact of technology in every client we serve.
SOURCE AHEAD
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