Albuquerque Radiology Practice Increases Billing Volume and Reimbursements with Orion HealthCorp, Inc.

ATLANTA, Aug. 23, 2011 /PRNewswire/ -- Navigating the changing complexities of current billing requirements and maintaining peak performance for Accounts Receivable are two key factors for success with today's radiology practices. ZIA Diagnostic Imaging, a radiology practice with 11 radiologists working in three hospitals and two outpatient clinics in the Albuquerque area, addresses these challenges with help from Orion HealthCorp, Inc., a leader in medical billing and practice management for more than 20 years. Orion consistently keeps ZIA's collection ratios above 90%, allowing the practice to focus less on administration, and more on its core competency... caring for patients.

"Orion is an anchor in confusing, changing times," said Warren Keipper, administrator for ZIA. "It all comes down to what the AR looks like, and Orion does an excellent job."

Though Keipper had never seen the need to outsource billing processes earlier in his career, he quickly saw the value of Orion when he joined ZIA in 2008. Even in a super-efficient practice like ZIA, with radiologist production at some of the highest levels in the nation (and an average six-hour turnaround from the time a study begins to the final report), Orion keeps ZIA's collection ratios above 90%. "Though we don't have metrics for the year yet, our volume is up significantly in 2011 and so are our reimbursements," said Keipper.

'Like turning on a switch'

In the past, billing for diagnostic imaging companies was a fairly simple matter of filing claims. But in recent years the environment for billing has changed tremendously, becoming much more complex with coding requirements and shifting reimbursement policies. For example, one of the hospitals served by ZIA's radiologists became involved in a Medicare pilot program featuring a single payment structure. Benefiting from Orion's vast experience and team of regulatory experts, ZIA was able to understand the billing requirements quickly and get up to speed without missing a beat. "We asked Orion for help, and they handled it. It was like turning on a switch."

Increased transparency brings confidence

ZIA also benefits from the transparency to the practice's performance that Orion offers. Reports ensure that the group is securing and capturing necessary information, while custom dashboards allow them to view real-time key data on billing and collection status. The dashboards have been implemented through Orion's proprietary Business Intelligence (BI) solution, Osmium(sm).  

'I consider them our partner'

ZIA continues to grow as a practice and anticipates additional growth within Albuquerque as its partner hospitals expand. ZIA trusts Orion to be there whatever the future holds. "They are very easy to reach when I have questions. They have always delivered, and I consider them to be our partner," concluded Keipper.

About Orion HealthCorp, Inc.

Orion HealthCorp, Inc. is a trusted partner to physicians who require the specialized medical billing and practice management processes and technology necessary to successfully maximize the recovery of earned revenue and to manage stringent industry compliance mandates and insurance intermediaries. The company supports thousands of office-based physicians and hospital specialists in pathology, radiology, and anesthesiology; and delivers an intense focus on personal relationships and company accountability.  Innovative tools, technologies, and operational processes enable the Orion team to capture missing revenues that other companies overlook and help clients mitigate the risks associated with choosing a billing partner or implementing a new billing process. Headquartered in Roswell, Ga., with offices in Alabama, California, Colorado, Illinois, Ohio and Texas, Orion HealthCorp is among the top medical billing and practice management companies in the United States.  For more information, please visit: www.orionhealthcorp.com

SOURCE Orion HealthCorp, Inc.