CHICAGO, Feb. 21, 2011 /PRNewswire/ -- Alexian Brothers, a diversified Catholic healthcare system with four hospitals in Chicago's northwest suburbs, selected Sonoma Partners to implement their CRM (Customer Relationship Management) system.
The Arlington Heights, Illinois based healthcare provider ranks among the nation's best performing health systems based on clinical quality and safety with two acute care hospitals and two specialty hospitals. As Alexian Brothers sales and business development staff has grown, their need for managing relationships has also expanded, leading the healthcare system to select Microsoft Dynamics CRM and Sonoma Partners as the provider of choice.
A range of experience with healthcare systems and unmatched innovation for Microsoft Dynamics CRM, Sonoma Partners offered a CRM solution to meet Alexian Brothers' strategic sales and business objectives.
"Sonoma Partner's expertise and experience stood out," said Tracy Rogers, Vice President and Chief Operating Officer for Alexian Brothers. "Collaborating with Sonoma Partners to implement the Microsoft Dynamics CRM will provide a valuable tool for our entire sales force by integrating communication with external contacts and maximizing interaction among our staff."
The new system will consolidate and streamline Alexian Brother's sales and business development operations. Physician information, specializations, and availability will reside within one comprehensive contact database, allowing Alexian Brothers sales representatives to share activities and opportunities across the organization.
About Sonoma Partners
Founded in 2001, Sonoma Partners works exclusively with Microsoft Dynamics CRM and has twice been awarded Global Microsoft CRM Partner of the Year. In addition, Sonoma Partners has written multiple books about Microsoft Dynamics CRM for Microsoft Press.
About the Alexian Brothers Hospital Network
The Alexian Brothers Hospital Network (ABHN) is a subsidiary of Alexian Brothers Health System (ABHS), a diversified Catholic healthcare system based in Arlington Heights, Illinois. ABHN is comprised of four hospitals which serve the two million residents of Chicago's growing northwest suburbs. ABHN includes two acute care hospitals - Alexian Brothers Medical Center, Elk Grove Village, Illinois, and St. Alexius Medical Center, Hoffman Estates, Illinois, as well as two specialty hospitals - Alexian Brothers Behavioral Health Hospital in Hoffman Estates, and the Alexian Rehabilitation located on ABHN's Elk Grove Village campus. For more information visit: www.alexianbrothershealth.org.
SOURCE Alexian Brothers Health System; Sonoma Partners