Alocity Expands Its AI Operating System with Mercury's Open Access Control Infrastructure

Alocity combines Mercury's proven open access control foundation with its AI Operating System, giving integrators and customers a modern path to unify access, video, intercom, visitors, and AI without being locked into a closed ecosystem.

PEMBROKE PINES, Fla., Sept. 8, 2026 /PRNewswire/ -- Alocity, the AI Operating System for physical spaces, today announced support for Mercury Security's open access control platform, bringing together Mercury's proven controller infrastructure with Alocity's cloud-native access control, AI Video, Aimee AI operator, intercom, visitor management, and intelligent workflows.

The collaboration represents an important step forward for a physical security industry that has historically required customers to choose between proven infrastructure and the latest generation of cloud and AI software.

With Mercury as an open access control foundation, Alocity can deliver a modern software and AI experience while preserving the flexibility that security integrators and enterprise customers expect from an open architecture.

"Open infrastructure underneath. Intelligent software above it."

Modernizing Access Control Without Closing the Ecosystem

Access control infrastructure is designed to remain in buildings for many years. Controllers, readers, locks, cameras, and field wiring often outlive multiple generations of software.

Alocity believes modernization should not require customers to abandon those investments simply to gain access to modern cloud management, AI, mobile credentials, video intelligence, or automation.

Mercury's open architecture provides the infrastructure foundation for that strategy. Alocity adds the intelligence layer - connecting access control with AI-powered video, intercom, visitor management, workflows, and operational data through one cloud platform.

"Mercury represents what the physical security industry needs more of: open infrastructure and customer choice. We can combine that proven access control foundation with an entirely new generation of AI-driven software." - Marco Quintero, Founder and CEO, Alocity

From Access Control Software to an AI Operating System

The larger opportunity is not simply moving access control software to the cloud. Alocity is building an AI operating layer across the physical environment.

Through Aimee, Alocity's AI operator, authorized users can interact with access control, cameras, visitors, intercoms, and AI Video Agents using natural language. Instead of treating access control, video, and visitor management as separate applications, Alocity allows these systems to share context and operate together.

This creates a new model for physical security: systems that do more than record events - they understand what is happening and help teams respond.

What teams can ask Aimee

• "Show me everyone who entered the loading dock after 9 PM."
• "Was there anyone tailgating through the west entrance this morning?"
• "Find the vehicle associated with this access event."
• "If this door is forced open after hours, alert security and show the nearest cameras."
• "Generate an access and security report for all locations this week."

Open from the Door to the Camera

The Mercury relationship extends Alocity's broader open-platform strategy.

On the video side, Alocity AIVR works with existing IP cameras to add AI search, real-time detection, contextual reasoning, and AI Video Agents. On the access side, Mercury provides an open controller architecture capable of supporting a broad ecosystem of readers, credentials, locking hardware, and downstream devices.

Alocity connects these environments through one AI-driven Control Center. The result gives customers and integrators greater freedom to select the hardware that fits each project while standardizing the software, intelligence, and user experience across the organization.

Built for the Integrator Channel

For Alocity's security integration partners, Mercury support creates a new way to offer modernization without forcing customers into another proprietary hardware stack.

Partners can design new Mercury-based Alocity systems or help customers evolve existing Mercury environments toward modern cloud management, AI Video, and intelligent automation.

This allows integrators to lead with the customer's business problem - modernization, AI, operational efficiency, cybersecurity, video intelligence, or unified management - instead of beginning every conversation with hardware replacement.

A New Generation of Open Physical Security

Physical security is entering the same transformation that reshaped enterprise IT: infrastructure is becoming increasingly open while software and AI become the primary drivers of user experience, automation, and business value.

Alocity believes the future will not be won by forcing customers into another closed ecosystem. It will be built by connecting proven infrastructure with an intelligent software layer capable of understanding cameras, doors, people, vehicles, visitors, and physical events together.

Mercury provides an important foundation for that future. Alocity provides the intelligence layer above it. Together, they give integrators and customers a path toward a more open, modern, and AI-driven physical security architecture.

"Our partners already understand Mercury and why open architecture matters. Alocity gives them a new software and AI platform to bring to those conversations." - DJ Atkins, SVP, Channel Development

What this means

About Alocity

Alocity is the AI Operating System for physical spaces, bringing AI Video, access control, intercom, visitor management, and intelligent workflows together in one unified platform. Alocity's AIVR technology adds AI intelligence to existing IP cameras, while Aimee, the company's AI operator, enables security, facilities, and operations teams to search, understand, and operate their physical environments using natural language.

Alocity works through security integrators and channel partners to help organizations modernize physical security without forcing them into closed technology ecosystems.

Learn more: Read the full announcement.

Mercury and HID are trademarks of their respective owners. Mercury Security is a brand of HID. Product availability and supported Mercury hardware configurations are subject to Alocity and Mercury certification requirements.

Media Contact:
Sage Quiamno
[email protected] 

SOURCE Alocity