TACOMA, Wash., April 10, 2012 /PRNewswire/ -- AmeriCall, a pioneer of cloud and virtualization technology, is now using virtual servers in its continuing effort to be eco-friendly. The provider of live answering service and call center outsourcing is further reducing its carbon footprint by introducing the use of multiple servers on a single machine into its workplace and work force.
AmeriCall previously created its own private cloud to solve a number of technological challenges and to encourage employees to use less consumable energy. This virtual capability allows AmeriCall employees to access their desktops, applications and documents by providing anytime, anywhere access through a secure and private cloud. The company has taken this technology one step further with the adaptation of virtual server technology to its network.
"We are now in the process of virtualizing our servers, which allows us to run multiple servers on a single machine," said Scott Hager, general manager of AmeriCall. "Not only will this allow us to further reduce energy use and waste, it provides greater reliability than traditional technology."
Currently, staff members can telecommute securely, decreasing the number of vehicles on the road and lowering fuel consumption. In-house agents use devices known as "thin client machines" which use 95 percent less power than traditional computers.
About AmeriCall: AmeriCall (http://www.americall.com/) is a an answering service and call center services provider based in Tacoma, Washington. In business since 1938, the company now offers a full complement of virtual receptionist and call center outsourcing personnel and services, including live telephone answering services, order taking, telemarketing, medical office messaging and dispatch, help desk support, seminar registration and live chat support.