American Utility Management Appoints Joseph R. Stackhouse Chief Operating Officer

Jul 12, 2012, 15:22 ET from American Utility Management, Inc.

LOMBARD, Ill., July 12, 2012 /PRNewswire/ -- American Utility Management, Inc. (AUM) announced today that it has appointed Joseph R. Stackhouse Chief Operating Officer. In his new role, Joe will oversee all daily operations regarding Resident Services, Invoice Processing, new client implementation, customer service, and all of their surrounding supporting services.

"AUM has seen unprecedented growth over the last year, due in large part to our commitment to our customers.  Joe was instrumental in developing our customer-centric culture," says Michael Miller, President and CEO of AUM.  "As we continue to grow, Joe's previous experience in companies with large customer bases will be critical to our continued success.  This will enable AUM to deliver a better energy and utility management product for our clients."

Joe's background includes over 20 years of managing the end-to-end customer experience, and includes expertise in call center operations, service delivery, customer management systems, sales and full P&L management. Prior to joining AUM, he was a Senior Vice President, Customer Operations at Charter Communications. In this position, he was responsible for the customer experience of over 5 million residential and commercial voice, video and data customers, generating over $6 billion in annual revenue. Other previous roles included Senior Vice President at Comcast Corporation, and Senior Vice President at AT&T Broadband.

He earned his bachelor's degree from Colorado State University.

About American Utility Management

Founded in 1994, American Utility Management (AUM) provides comprehensive energy services to the multifamily industry. The company prides itself on driving bottom line savings for its clients through its energy management, invoice processing, and resident services. AUM uses its proprietary technology and data to create custom energy solutions that allow multifamily management to lower their energy usage and save money. The company distinguishes itself through its knowledgeable and experienced professionals who provide all services in-house without outsourcing to other companies. AUM advises management of over 500,000 multifamily units across the U.S. For more information on AUM, please visit or call 800-418-5393.


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Jim Kenneally

Vice President, Marketing and Sales Operations

American Utility Management

Main: 630-218-1458


SOURCE American Utility Management, Inc.