Americans Prefer Technology Over Paper to Complete and File Tax Returns

Feb 24, 2014, 08:00 ET from

BETHESDA, Md., Feb. 24, 2014 /PRNewswire/ -- By a margin of almost 4-to-1, Americans say they are more likely this year to use technology rather than paper and the U.S. mail to personally complete and file their state and federal tax returns.  According to a new survey, 40% of taxpayers said they are most likely to use computers, tablets or smartphones. Only 11% said they would file their taxes using paper and send the forms in by mail.

The survey was commissioned by, which launched the first iPad app for federal tax returns in 2011.  Percentages have been rounded up or down.

"The survey is a more bad news for the U.S. Postal Service, and a reality check of how much we depend on technology to complete and file tax returns.  It is ironic that our embrace of technology is helping one arm of the federal government (the Internal Revenue Service) to do their job, while making it more challenging for another part (the Postal Service) to do theirs," said spokesperson Mickey Macedo

The survey was conducted January 20-29, 2014 by Google Surveys and has a margin of error of three percent. The survey consisted of a national sample of 5,426 adults 18 years of age or older from an online panel.  The sample's composition reflects that of the U.S. adult population according to U.S. Census data.

About developed the first online Individual income tax Form 1040 web site in 1996; the first online Partnership 1065 web site with e-file in 2000; the first online Trust 1041 web site with E-file in 2001; and the first online Corporate 1120/1120S tax web site with e-file in 2004, using the new implemented IRS MeF system. Form 990 was added to's portfolio in 2007.  Information returns and Excise tax products are also offered by

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Media Contact:
Mickey Macedo