LITTLE ROCK, Ark., May 9, 2017 /PRNewswire/ -- Arvest Central Mortgage Company (CMC), a subsidiary of Arvest Bank, was recognized recently by Fannie Mae as a Servicer Total Achievement and Rewards™ (STAR™) Performer for General Servicing in their program year of 2016.
Per Fannie Mae, the STAR program supports the industry by establishing a transparent and formal framework to recognize Fannie Mae servicing partners for their competency, capacity, and overall performance. This performance management framework supports a comparative program designed to gauge relative performance.
The STAR Performer recognition is reserved for top-performing servicers in one or more of three STAR Performer categories: General Servicing, Solution Delivery, and Timeline Management. Arvest Central Mortgage Company participated only in the General Servicing category for the program year 2016.
"We are very pleased to be recognized as a very good all-around mortgage servicer," said Steven Plaisance, president and CEO of Arvest Central Mortgage Company, a national mortgage servicer and subservicer. "Our team members work hard to take care of our customers and our business partners. Mortgage servicers have a tremendous amount of responsibility that goes beyond collecting payments. We really gain tremendous satisfaction in assisting homeowners in need of help by providing options and solutions to keep families in their homes."
Mortgage servicers are selected to participate in the STAR program based on the size of their portfolios. For more information on Fannie Mae's STAR program, go to: https://www.fanniemae.com/singlefamily/star.
About Arvest Central Mortgage Company
Arvest Central Mortgage Company (CMC) is a subsidiary of Arvest Bank servicing and subservicing more than $40 billion in mortgages for its more than 200,000 customers. CMC is an approved servicer of Fannie Mae, Freddie Mac and Ginnie Mae loans, and is in good standing with HUD and the VA. Additionally, Moody's Investors Service has rated CMC as an SQ2 primary servicer of prime residential mortgage loans. Fitch Ratings has rated CMC as an RPS 2+ residential mortgage primary servicer for its prime product.
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SOURCE Arvest Central Mortgage Company