ASIMS Expands Avatar Solutions Platform Suite of Unified Communications Management Services

Mar 07, 2013, 14:11 ET from ASIMS

NEW YORK, March 7, 2013 /PRNewswire/ -- ASIMS, a leader in comprehensive network monitoring and management solutions for converged telecommunications and IT infrastructures, announced an expansion of services offered under its Avatar Solutions Platform Suite. Avatar now incorporates the benefits of cloud-based, end-to-end communications and network intelligence tools for critical business applications continuity and UC Management, and real-time fraud prevention and detection near fraud prevention and detection capabilities.

Avatar, ASIMS' flagship service, is already revolutionizing Network Operation Centers with intelligent NextGEN performance indicators for SIP-based calls and customer trunks, and aggregated information with drilldown details to help detect issues before they become alerts. Avatar automatically correlates IP network sessions, content and topology data in real time, enabling IT managers to anticipate, isolate and remediate SIP and other signaling protocol network problems.

ASIMS, an Atlas Communications Technology (ACT) and Smart IMS joint venture company, is benefiting from the strategic alliances ACT has made with vendors like NetSocket and Acme Packet to enhance its offerings, and to provide enterprises of all sizes with unparalleled and comprehensive insight into their unified communications issues, allowing more expedient issue resolution.

"Our largest Tier 1 banking clients use Avatar to proactively monitor and manage all SIP-based applications, and this portfolio expansion only bolster's its position as the premier service in the industry," says Nagesh Gouravaram, COO of Smart IMS. "Our global enterprise clients experience measurable reductions in cost, mitigations of risk and powerful economies of speed, scalability and intelligence whenever we deploy Avatar."

"As financial markets adopt more UC services," said Richard Giacchi, ASIMS' General Manager, "challenges continue to multiply at an exponential rate. ASIMS is not only meeting these challenges head on, but anticipating client needs as they migrate towards IP."

Mr. Giacchi stated that partnerships with companies like NetSocket, a leading innovator of network service assurance solutions, enables ASIMS to deliver cloud-based unified communications solutions geared at managing the end-user experience in different types of environments, and to offer complete visibility with the NetSocket Cloud Experience Manager (CEM) features.

With NetSocket CEM, Avatar can monitor the end-to-end UC customer experience with comprehensive information, making it possible to find the "needle in the haystack" in a matter of clicks, rather than hours or days, saving time and money. Further reducing total cost, NetSocket allows deployments without probes reducing expense at each endpoint, and significantly reducing resolution time.

"Organizations seek practical strategies to reduce operations and maintenance burdens," said Indrajit "IG" Ghosh, ACT's CTO. "Avatar lowers total cost of ownership while creating a superior user experience and ensures voice quality service levels necessary to support businesses. NetSocket is an example of how we incorporate the best of breed into our solutions roadmap."

Likewise, ASIMS' longstanding partnership with Acme Packet enhances Avatar with fraud prevention and detection abilities. The partnership brings a self‐learning, scalable solution that detects and prevents toll fraud across all calls in a VoIP network through end-to‐end correlated, network-wide application layer that performs real‐time analysis of user behavior and correlates it with each end user's typical behavioral pattern, alerting when behavior becomes irregular.

With this portfolio expansion, ASIMS has rounded out its service offerings under its Avatar to deliver the very best in managed services to its clients, responding to their current requirements, and proactively anticipating their needs going forward.


ASIMS is a leader in the design, build, and provisioning of managed services for advanced low-latency communications networks. ASIMS focuses on high-availability network solutions for VoIP telecommunications utilizing SIP Core Fabric in the financial and enterprise communities. ASIMS is an Atlas Communications Technology and Smart IMS joint venture company based in Plainsboro, New Jersey. For more information, visit

About NetSocket
NetSocket is a leading innovator of network service assurance solutions, providing a trouble-free unified communications experience in enterprise and service provider environments. Its Cloud Experience Manager (CEM) provides comprehensive insight into network issues reducing problem resolution times, and complete network information correlation. Deliver higher quality unified communications to your users with NetSocket. NetSocket, because network correlation matters! For more information, visit

About Smart IMS, LLC 
Smart IMS is a Plainsboro, New Jersey-based technology services firm that has been serving clients, including Fortune 500 enterprises in the financial, healthcare, and retail sectors, for over 16 years. The company offers complete remote infrastructure management, monitoring, engineering services along with niche professional services and application development solutions. Smart IMS is a GSA Schedule-70 supplier for federal, state and local Government contracts and is one of INC500|5000's fastest growing privately held companies. For more information, please visit

About Atlas Communications Technology, Inc.
Atlas Communications Technology prides itself on delivering real-time, intelligent, next generation services to the Banking and Brokerage industry for over 15 years. Atlas specializes in SIP and unified communications in the Trading, Contact Center and Enterprise Communications space for banking and brokerage institutions.

Atlas' comprehensive understanding of the intricacies and challenges of SIP and IP protocols, allows Atlas to align our client's business objectives and to architect, design, build, integrate and support SIP enabled ecosystems that leverage best-of-breed technologies. For more information, please visit