At Washington, DC's Hamilton Crowne Plaza Hotel, Taking Care of Guests is a Universal Language

Jun 07, 2010, 10:06 ET from Hamilton Crowne Plaza Hotel

WASHINGTON, June 7 /PRNewswire/ -- To serve its growing international audience, the front desk staff at the Hamilton Crowne Plaza Hotel located in downtown Washington, DC speak 10 different languages. In addition, the luxury hotelier launched a multilingual website last year in eight languages: English, French, German, Italian, Chinese, Japanese, Spanish and Portuguese. Web site visitors may click on the national flags at to get information on hotel accommodations, meeting space, social events, hotel news and other tidbits in the desired language. 

"Since we host so many international meetings, visitors to embassies and international tourists in Washington, DC," said General Manager Ralph Polanec, "we want to be sure they have a welcoming experience, starting with their visit to our site. And since we have such a multilingual staff, we are able to assist our guests during their stay as well."

In addition to providing rooms and meeting space to international guests and others, the Crowne Plaza also leases meeting space for its next-door neighbor, the Almas Temple, owned by the Ancient Arabic Order Nobles of the Mystic Shrine, better known as the Shriners. Movie buffs may recognize this iconic structure -- the 81-year-old building is featured in Dan Brown's latest novel, The Lost Symbol.

About the Hamilton Crowe Plaza Hotel

The Hamilton Crowne Plaza is a 318 room hotel with over 19,000 square feet of meeting and banquet space in downtown Washington, DC located at 14th & K Streets, NW. For more information about the Hamilton Crowne Plaza Hotel, visit The Hamilton Crowne Plaza Hotel is operated by Interstate Hotels & Resorts (, the nation's largest independent hotel management company.


Ralph Polanec, General Manager

Hamilton Crowne Plaza Hotel

Phone: (202) 682-0111


SOURCE Hamilton Crowne Plaza Hotel