ATGStores.com Pro Services Expands B2B Capability, Redefines 'Volume Pricing'
ATGStores.com Pro Services, an award-winning commercial sales team, is adding to its roster and aligning core values to meet increased demand in the lighting and furnishings industry.
KIRKLAND, Wash., Aug. 29, 2016 /PRNewswire/ -- ATGStores.com, a premier online home furnishings retailer and Lowe's subsidiary, is expanding its commercial sales department and training new staff on how the company views – and provides – volume pricing.
"We've tripled our sales force in the past six months as more designers, contractors and professionals in hospitality hear about our approach to volume pricing," said ATGStores.com Pro Services Director Anthony Paterno. "For us, competitive pricing is accomplished through the solid relationships we've built with our vendors and understanding our clients' needs. It's not all about order quantity."
ATGStores.com, which launched in 1999 in the Seattle area, once measured the bulk of its business in commercial sales, and has kept apace of its B2B competitors since its acquisition by Lowe's Companies, Inc., in 2011, by cultivating strong ties with both industry partners and clients.
"The Pro Services team is really good at developing genuine relationships with customers that allow us to better understand and respond to each person's unique needs," said ATGStores.com President Michelle Newbery. "When we take the time to get to know our clients and their projects, we greatly improve the overall experience."
ATGStores.com Pro Services offers every client high-touch service by a dedicated account executive, which includes weekend support and one-on-one order updates from the point of sale to product delivery.
"Having more specialists means we can now provide true 24-hour turnaround on every inquiry, even on the weekend," Paterno said. "Our clients appreciate knowing that someone familiar with their account will be available to provide support in whatever way they need."
ATGStores.com, a Lowe's company since 2011, offers high-touch customer care, a curated selection of high-quality home furnishings, interior design services and professional installation for a seamless shopping experience, from concept to completion. The company features more than one million products in a host of different categories, from lighting and furniture to hardware and decor. To learn more, visit ATGStores.com or email questions to [email protected].
| CONTACT |
| Christina Schmutz |
| Regional PR Manager |
| 425-814-2515 ext. 2003 |
| ATGStores.com |
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SOURCE ATGStores.com
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