PLAINSBORO, N.J., March 2, 2011 /PRNewswire/ -- Smart IMS, a global technology services company and JV partner, Atlas Communications Technology, an IP communications engineering company introduces ASIMS; its enterprise class managed service for Trader Voice, SIP/SOA/Web applications and Contact Centers.
"IP Communications has evolved and enterprises are rapidly integrating SIP and real-time, intelligent voice applications into their IP infrastructure," says Nagesh Gouravaram, COO of Smart IMS. "Huge cost savings, IP network security, and business continuity are some of the key business drivers propelling SIP and centralized SIP trunking applications.
To effectively manage SIP applications and enable end-to-end visibility into the network, ASIMS provides specialized features for alarm monitoring and data collection. Essential features of ASIMS include:
- Fault, configuration, accounting, performance and security management tools
- Business-readiness health checks to support Service Level Agreements
- Audio quality assurance and management (MOS score/R-Factor reporting)
- SIP call performance statistics
- Customizable call detail records
"Interoperability and Application Platform Integration are also key business drivers," adds Anthony Morrone, President of Atlas Communications. "Integration of voice, messaging, collaboration and presence across disparate Unified Communications vendor platforms from Avaya, Cisco, IPC, BT, Siemens and others, will enable enterprises to extend the life of their existing platforms and ubiquitously deploy advanced SIP, SOA and Web applications.
"We are currently developing and integrating communications enabled business applications like Click to Call, Voice Drop/Voice Blast across disparate telephony and trading system platforms – built on top of Acme Packet's Web Services Software. We manage these applications via ASIMS on the Avatar™ managed services platform; now utilized by our largest Tier 1 banking clients to proactively monitor and manage all SIP based applications within their infrastructure."
ASIMS enables us to move beyond integrating and managing just a box and pipe to truly help global enterprises reduce cost, mitigate risk and gain powerful economies of speed, scalability and intelligence for a measurable return on their IP investments."
With ASIMS, enterprises can have seamless integration, proactive management and customized reports to effectively manage their Unified Communications environment.
Few companies today fully understand the intricacies of SIP and IP protocols and the challenges in designing and managing SIP enabled architectures (eco-systems). The Atlas-Smart IMS venture combines the strengths of two leading-edge firms with complementary skills, bringing together Atlas' knowledge of the financial services industry and experience in delivering and managing IP-based networking solutions with Smart IMS' experience in infrastructure management, remote execution, global application support and development services.
About Smart IMS: Based in Plainsboro, NJ, Smart IMS is a technology services firm, with clients including Fortune 500 enterprises in finance, healthcare, and retail for over 16 years. The company offers complete remote infrastructure management, monitoring, engineering services along with niche professional services and application development solutions. Smart IMS Managed Services is uniquely tailored to empower mid and large enterprises to leverage the efficiencies of a flexible remote or onsite global managed services model.
Smart IMS is a GSA Schedule -70 supplier for federal, state and local Government contracts and is recognized as one of the fastest growing privately held companies by INC500|5000. For more information, please visit http://www.SmartIMS.com/
About Atlas Communications Technology, Inc.: Atlas Communications prides itself on delivering real-time, intelligent, next generation services to the Global Banking and Brokerage industry for over 15 years. Atlas specializes in SIP/SOA communications in the Trading and Contact Center space for large Tier 1 banking institutions. We are presently leading one of the largest global trading floor migrations spanning 96 trading floors, over 10,000 traders and more than 6000 private wires.
Our goal is to align our client's business objectives and priorities with technical roadmaps and service delivery plans that outline how to transform them from legacy TDM based platforms to IP/SIP enabled environments. For more information, please visit http://www.AtlasCommInc.com
SOURCE Smart IMS Inc.