AT&T U-verse Service Expands to More Than 500,000 Living Units Across Sacramento

U-verse TV Service Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study

Aug 16, 2011, 12:40 ET from AT&T Inc.

SACRAMENTO, Calif., Aug. 16, 2011 /PRNewswire/ -- AT&T* today announced the expansion of its AT&T U-verse® services to more than 500,000 living units across Sacramento. U-verse services include AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T U-verse Voice. The introduction of these new services to more living units across metro Sacramento is part of AT&T's ongoing expansion of AT&T U-verse availability. AT&T U-verse first launched in Sacramento in August 2007.

"Today's expansion of AT&T U-verse reflects our commitment to make the investments necessary to bring consumers across Sacramento a new era of true video competition," said Tim Ray, AT&T's executive director for External Affairs in Sacramento. "We are thrilled to offer this innovative video choice to Sacramento customers. Local residents have asked for more choices in television service and today we're delivering."

AT&T U-verse services, delivered over AT&T's advanced Internet Protocol (IP) network, offer a new alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse allows customers to bring together their TV, broadband, home phone and AT&T wireless services — all on one bill — with unique features that provide a new level of integration, convenience and control. And now AT&T U-verse TV ranks "Highest in Residential Television Service Satisfaction in the West Region, Three Years in a Row," according to the J.D. Power and Associates 2008-2010 Residential Television Service Satisfaction Studies(SM).

"Cable was the only game in town for too long, and we're excited about the opportunity to serve more and more residents in Sacramento," said Terry Stenzel, AT&T's vice president and general manager for Northern California and Northern Nevada. "We know Sacramento area customers want a better choice to break free from cable, and AT&T U-verse is the answer. We'll continue to make U-verse TV even better for customers with regular upgrades and new applications that enhance the TV experience."

More Choice, Advanced Features

AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don't get from other providers.

Where AT&T U-verse services are available, U-verse TV customers can enjoy numerous features and applications, including the ability for qualifying customers to manage their DVR recordings and watch hit TV shows on select devices with U-verse Mobile; the freedom to manage and playback recorded programs from a single DVR and pause and rewind live TV on any U-verse connected TV in the house with Total Home DVR; the ability to choose and watch up to four of their favorite channels at one time with the exclusive My Multiview app; an extensive High Definition (HD) channel lineup with access to more than 170 HD channels; the ability to program DVR recordings from their Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.

With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy blazing fast Internet download speeds. Packages include a range of speeds, with the fastest downstream speeds up to 24 Mbps. Many AT&T U-verse High Speed Internet packages include wireless home networking capability at no extra cost.

AT&T U-verse Voice is a managed IP-based service that is delivered over AT&T's fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as innovative calling features that integrate with your AT&T U-verse TV, high speed internet and AT&T wireless services. Customers can benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; an online portal to manage call preferences and settings from any PC; an online voice mailbox; the ability to view incoming calls and voicemail notifications on their TV with Caller ID on TV; the ability to view Call History on their TV and initiate a call from a PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.

AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included with most packages. Additional promotional offers may be available to qualifying customers who bundle U-verse Internet or U-verse Voice service.

For additional information on AT&T U-verse — or to find out if it's available in your area — visit AT&T U-verse or an AT&T California retail location.

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T |DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATT.

© 2011 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

Geographic and service restrictions apply to AT&T U-verse. Call or go to www.att.com/uverse to see if you qualify.

AT&T U-verse TV: Residential customers only. Prices, programming, features and offers subject to change without notice. A one-time TV Service Activation Fee of $36 applies. HD Service: Access to HD service requires $10/mo. HD Premium Tier available for an additional $5/mo. HD channel availability varies by package selected. THDVR: Total Home DVR functionality is available on up to 8 TVs, and requires a receiver for each additional TV at $7/mo. My Multiview: Channels/content available for viewing in Multiview are based on TV package subscription and additional programming purchased. Limited number of HD channels are not supported for display within My Multiview.  U-verse Mobile: Access to select content requires compatible device, qualifying U-verse TV plan or monthly subscription fee, and WiFi connection and/or cellular data connection.  Available content may vary by device and/or U-verse TV subscription and is subject to change.  Data charges may apply.  Mobile Remote Access: AT&T U-verse High Speed Internet Account required.  Wireless phone with Internet access required and standard data charges may apply.  U-bar: AT&T U-verse High Speed Internet Account required. Standard Installation Included with Most Packages: Offer ends 11/6/11.  Credit qualified customers only. Installation not included with U-basic package.  

AT&T U-verse High Speed Internet: Internet speed claim(s) represent maximum downstream and/or upstream speed capabilities. Speeds may vary and are not guaranteed. Many factors can affect actual speeds including the use of other U-verse services. Credit and other restrictions apply. Purchase of U-verse TV required to order AT&T U-verse High Speed Internet. A $3 monthly High Speed Internet equipment fee will apply.

AT&T U-verse Voice:  U-verse Voice, including 911 dialing, will not function during a power outage without battery backup power. Compatible with many monitored home alarms and medical monitoring systems. Some call information may be blocked or otherwise not displayed, including information for some calls originating outside of AT&T's network and calls carried over facilities that do not transmit Caller ID information, AT&T U-verse Messaging may not be fully compatible with all AT&T wireless voice mail systems. Caller ID on TV requires subscription to U-verse TV and U-verse Voice.

AT&T U-verse received the highest numerical score among television service providers in the West in the proprietary J.D. Power and Associates 2008-2010 Residential Television Service Satisfaction Studies(SM). 2010 study based on 28,489 total responses from measuring 10 providers in the West (AZ, CA, CO, ID, IA, MN, MT, NE, NV, NM, ND, OR, SD, UT, WA, WY) and measures consumer satisfaction with television service. Proprietary study results are based on experiences and perceptions of consumers surveyed in Nov. 2009 and Jan. 2010, April 2010 and July 2010. Your experiences may vary. Visit jdpower.com

SOURCE AT&T Inc.



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