SAN DIEGO, Oct. 19, 2011 /PRNewswire/ -- Audatex North America, Inc., the leading global provider of software and services to the automobile insurance claims processing and collision repair industry, showcased an expanded portfolio of solutions at the International Autobody Congress & Exposition (NACE) in Orlando earlier this month. The new offerings are geared toward improving the accuracy and efficiency of claims processing and collision repair workflows and, ultimately, increasing customer satisfaction.
Among the new solutions presented at NACE were:
- AudaVIN, a next-generation vehicle identification system that utilizes vehicle identification number (VIN) data to give insurance claim representatives, appraisers and collision repair estimators complete vehicle-specific information recorded by manufacturers on the production line. AudaVIN goes beyond alternative VIN decode technologies in the market to provide accurate vehicle-specific information in seconds while delivering reductions in inspection time. More accurate damage costs and total loss valuations, along with improvements in first call settlement rates, are also achieved with AudaVIN.
- Audatex Insight is the auto claims processing industry's newest Web-based business intelligence platform. Since 2009, this robust analytics solution has empowered insurers to monitor, measure and manage claim performance and loss experience through delivery of the right information at the right time. Now, this advanced technology is available for the reporting and analytical needs of single shop owners and multi-shop organizations. By providing repair facilities with the same data and analytics that insurance carriers use, Audatex Insight delivers data transparency and consistency. Audatex Insight gives repair facilities the edge they need to succeed in a competitive business environment, helping them to know more about their business, their competition and the industry dynamics that shape this challenging economy.
- Audatex Repair Status is an intelligent, Web-based solution that enables insurance companies to efficiently track and manage vehicle repairs with collision repair facilities, while also automating the process of communicating repair status to vehicle owners.
Beyond these new solutions, Audatex has also strengthened its product portfolio through strategic acquisitions including See Progress, Inc., which delivers additional repair tracking capability to the Audatex platform with AutoWatch. Also, the acquisition of NewEra Software earlier this year brought the addition of iAutoFocus, an intuitive, easy-to-use body shop management system.
"By leveraging our global resources, we've been able to increase our pace of innovation and bring value-added solutions to the market sooner. The customer feedback surrounding these solutions at NACE was very positive and served as validation that we are investing in the right direction," said Wolfgang Ahrens, Managing Director, Audatex U.S. "In addition, the response to our mobile technology prototypes was extremely encouraging. We want to provide our customers the products and services they need to gain and maintain a competitive edge and, with our pipeline of solutions, we are right on track to do just that."
About Audatex North America, Inc.
Audatex is the leading global claims solutions provider serving the automotive industry. Active today across six continents, Audatex provides world-class claims solutions that help customers automate their processes; managing millions of claims each year efficiently and effectively, and resolving billions of dollars in claims settlements. Beyond a leading presence in automotive claims, our growing footprint also extends into the automotive-related financial services and medical claims solutions markets. As part of the Solera group of companies, Audatex, AUTOonline, Explore, Market Scan, Sidexa, Informex, Inpart, ABZ, Hollander, HPI and IMS draw on unique global experience to develop and deliver the latest technologies, market intelligence and best practices on a local level. For more information, please refer to the Company's website at www.audatex.us.
SOURCE Audatex North America, Inc.