Banks and Credit Unions are Empowered for Growth With OnBase

Flexibility and adaptability of ECM solution key to accommodating changing financial services market needs

Mar 23, 2011, 09:25 ET from Hyland Software

CLEVELAND, March 23, 2011 /PRNewswire/ -- Financial institutions – from banks to credit unions – are focused on growing their organizations. To do so, they must be ready to adapt to the changing needs of the market, all while operating at maximum efficiency. But to achieve these goals, they're learning that they first must reduce paper-driven processes. Enterprise content management software, or ECM, is a technology that financial institutions continue to turn to in order to cut these costs. And, it's more important than ever that it's not just any ECM software; it's about finding the ECM solution that can grow as the organization grows. To meet these demands, financial institutions, including Rabobank, N.A. and Arizona State Credit Union, have chosen OnBase, the award-winning ECM software suite from Hyland Software.

(Logo: )

For many financial institutions, paper is a major barrier to growth today. It slows down business and adds costs, such as copying documents and shipping them to other branches. Take Rabobank, N.A. The bank, a division of Rabobank Netherlands, has 120 branches and continues to grow. Paper file shipping between offices and current workflow processes couldn't support the growth of the bank. Because OnBase offered robust but flexible ECM capabilities, it was the right solution to provide the means to position the bank for more efficient operations and future growth. The bank also said OnBase will help improve customer service and its sustainability efforts.

Similarly, Arizona's largest state-chartered federally insured credit union, Arizona State Credit Union, had continued success, causing it to outgrow a legacy document imaging system. With a small IT staff, the credit union needed a new ECM solution that could launch quickly and replace their old system. Arizona State Credit Union chose OnBase because it was simple enough to be managed by personnel from both IT and business departments, while also being flexible for future growth and quick to implement.

For more information, visit to learn about how the OnBase solution from Hyland Software is enabling growth for businesses in the financial services industry.

About the Hyland Software solution, OnBase

One of the world's largest independent ECM software vendors, Hyland Software is the developer of OnBase. An award-winning suite of document and process management solutions, OnBase has a proven record of solving problems resulting from time consuming, costly and error plagued manual tasks. Available on-premises or as software as a service (SaaS), OnBase installs quickly, cost effectively and is designed to grow with organizations.

Today, people at more than 9,800 organizations, including financial institutions such as banks and credit unions have the time to do the things that really add value thanks to OnBase. Specifically, they're able to better manage content across their entire enterprise – from loan application processing to email archiving – helping the organization operate more effectively and at the same time, improve service levels. For helping its customers succeed in these areas and others in its 20 year history, Hyland Software is a Leader in the Gartner Magic Quadrant for Enterprise Content Management, 2010.  For more about how document management software is helping organizations to solve their operational problems, go to

Kaitlin Maurer

SOURCE Hyland Software