Banks Unable to Prevent Another Scandal, Say Majority of Americans in New Poll by Intelligent Voice

LONDON, Dec. 17, 2013 /PRNewswire/ -- Only 13% of Americans believe bank systems are capable of preventing another scandal, according to a poll of over 2000 American consumers by speech technology experts Intelligent Voice™.

(Photo:  http://photos.prnewswire.com/prnh/20131217/PH34146-a)

(Photo:  http://photos.prnewswire.com/prnh/20131217/PH34146-b)

35% suggest that with some investment, they might be in a better position to ward off the next crisis.

But 51% say it will take major investment to sort out the systemic problems that banks and financial institutions have, rising to over 60% in the 35-44 age bracket, a demographic acutely affected by the effects of the financial crisis on working families.

Full results can be found at http://www.intelligentvoice.com/blog/banks-capable-stopping-another-scandal-just-13-americans-say-yes

"For less than $10 per trader per day, we think that banks and financial institutions can better protect themselves from future scandals," says Intelligent Voice™ CTO Nigel Cannings. "Using existing technology and knitting it together with best of breed emerging technologies, especially in the analytics field, means that banks can monitor themselves far more effectively."

"Regulators are already struggling with workload as are the people they are monitoring. We need to rethink how we store and analyse data, and recognise that technology can play a part alongside humans in achieving this."

"It is Big Brother meets Big Data."

About Intelligent Voice™
Intelligent Voice™ is part of Chase Information Technology Services Limited, a London based software firm with over 20 years' experience of delivering mission critical transaction processing systems in the financial services industry, including to several of the world's top 20 insurers. Chase specialises in voice recognition and text analysis systems that allow companies to understand their businesses better. For further information about Intelligent Voice™, please visit http://www.intelligentvoice.com

Intelligent Voice™ is a trademark of Chase Information Technology Services Limited

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SOURCE Intelligent Voice